What are the responsibilities and job description for the Program Administrator position at ACTION-Housing, Inc.?
As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care.
To further our mission we are looking for a Development Officer.
Position Overview:
Job Responsibilities:
- Maintain contact with identified Community Organizations who are subcontracted to provide assistance with community applicants.
- Act as Team Lead for Housing Support Clerks and Communications Temps by answering questions and providing support.
- Provide backup for Director of Housing Stabilization related to AHSC rental assistance as needed.
- Advise/counsel clients who are delinquent on their rent for reasons related to the COVID-19 Crisis.
- Collect basic demographic information, landlord payment information, reason for delinquency, and authorization.
- Conduct intakes of clients and determine eligibility for eviction prevention rental assistance funding.
- Maintain customer and client intake information.
- Responsible for the maintenance of current data and statistics pertaining to clients.
- Tracks all customers through use of the AHSC database.
- Compile monthly productivity reports and submit as required.
- All other duties as assigned.
Job Requirements:
ACTION-Housing is an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance