Demo

Office Operations Associate

Acumen
New York, NY Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

The role

involves working non-traditional hours, including evenings, weekends, and occasional holidays. Candidates should be comfortable with varying schedules that may not adhere to a standard Monday-to-Friday, 9 AM – 5 PM timeframe. Flexibility and the ability to manage time effectively will be essential to success in this role.

  • Plan, manage and execute events from team events (digital and in person), assist with leadership forums / all hands / team meetings and other celebrations and milestones.
  • Mentor and assist with onboarding new team members (other Executive assistants, executives or cross-functional team members).
  • Manage special projects : Lead specific operational projects that improve processes, implement new systems, or help expand business functions.
  • Coordinate across departments : Work with other departments to ensure smooth execution of cross-functional projects.
  • Implement best practices : Continuously look for ways to improve productivity and quality while reducing costs and waste.
  • Recognize potential risks to the business (e.g., supply chain disruptions, operational delays) and create mitigation plans.
  • Occasional travel may be required for meetings, site visits, or vendor engagements.; Including domestic and / or international trips.

Technology support :

  • Ensure seamless technology support by liaising effectively with Acumen’s managed IT service provider.
  • Participate in regular strategy and budget meetings with IT-managed service provider and Risk and Compliance Manager.
  • Collaborate with other office administrators and assist managed IT service provider with org-wide IT projects (including country offices), implementations, and administration, such as coordinating firewall installations; Work coincide with our dedicated IT team and Talent team. - Ensure smooth transitions between onboarding and offboarding employees.
  • Facilitate new IT equipment upgrades, leases, and purchases as necessary.
  • Billing operations for global technology vendors and ensuring timely processing of invoices
  • Skills and Qualifications :

  • Minimum of 2 years of experience in operations and good organizational skills, good planning skills, good project management skills
  • Be able to lift up to 25-45 lbs.
  • Proficient in customer service skills : What is needed? How can I help?
  • Good budgeting skills
  • Good stakeholder management skills and coordination with stakeholders toward a shared outcome.
  • Ability to pay vendors in a timely and coordinated fashion sharing transparency with Finance
  • Experience using technology; Mastery of Microsoft Office applications including G-Suite, Outlook, Excel, and Word. Ability to learn new applications, such as Slack, Netsuite or equivalent software.
  • Utility skills are a plus.
  • Self-reflective and aligned with Acumen values
  • Permanent work authorization in US, Based in New York City
  • The salary range for this role is $60,000 to $64,000 USD plus a performance-based bonus. This range represents the present low and high end of pay range for our Associate band. Actual compensation will vary based on various factors including but not limited to experience.

    Salary : $60,000 - $64,000

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