What are the responsibilities and job description for the Administrative Assistant, Homecare Operations position at Agrace?
Description
Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.
Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers!
Hours Day Shift 8:00 am-5:00 pm (0.5FTE/ 20 hours a week)
WHO YOU'LL WORK WITH (AND WHAT THEY HAVE TO SAY)
The Administrative Assistant works on a collaborative team in our Homecare department.
"The culture at Agrace is far more inviting than other places I have worked. I feel I actually belong" - Agrace Employee
HOW YOU’LL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)
The position is responsible for providing administrative support and coordination to hospice homecare teams. Responsibilities include coordination of scheduling, documentation, reporting, and providing customer service.
At Agrace we are strengthened by the diverse experiences, cultures and traditions of our staff, patients, and clients.
Together, we pursue a vision of equity—in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.
We foster a culture of belonging and inclusion that celebrates people’s uniqueness and leads to meaningful, empathetic connections.
Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.
Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers!
Hours Day Shift 8:00 am-5:00 pm (0.5FTE/ 20 hours a week)
WHO YOU'LL WORK WITH (AND WHAT THEY HAVE TO SAY)
The Administrative Assistant works on a collaborative team in our Homecare department.
"The culture at Agrace is far more inviting than other places I have worked. I feel I actually belong" - Agrace Employee
HOW YOU’LL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)
The position is responsible for providing administrative support and coordination to hospice homecare teams. Responsibilities include coordination of scheduling, documentation, reporting, and providing customer service.
- Administrative Tasks
- Coordinates coverage schedule (on-call, holiday rotation, etc.) and reimbursement requests for homecare leadership.
- Schedules, coordinates logistics, and takes meeting minutes for discipline-specific meetings
- Facilitates pediatric IDT.
- Keeps email distribution groups, Medline access, and homecare portion of Inside Agrace up to date.
- Coordinates weekly email/communication distribution including Inside Agrace.
- Assists with updates to hospice homecare documentation at the direction of homecare leadership.
- Maintains inventory of department-specific supplies.
- Other Duties
- Participate in internal work groups, meetings and committees relative to position responsibilities.
- High school diploma or GED or equivalent combination of education and work experience
- 2 years of administrative support experience, required. Health care setting, preferred
- Intermediate Microsoft Office Suite Skills
- Experience using EHR and databases
- Demonstrated customer service and phone communication skills
- Ability to work effectively and cooperatively with others
- Ability to communicate effectively verbally and in writing
- Demonstrated writing, editing and proofing skills
- Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property.
- Ability to use proper body mechanics and standard precautions.
- Ability to be flexible in time and task to meet organizational needs
At Agrace we are strengthened by the diverse experiences, cultures and traditions of our staff, patients, and clients.
Together, we pursue a vision of equity—in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.
We foster a culture of belonging and inclusion that celebrates people’s uniqueness and leads to meaningful, empathetic connections.
Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
