Housekeeper - PM Shift

Description

Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving. 

Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers!

WHO YOU'LL WORK WITH (AND WHAT THEY HAVE TO SAY)

The Housekeeper works along side facility and Inpatient Unit (IPU) staff to maintain an clean and orderly space for staff, patients, and families.

“Management cares and offers support, nobody at the organization belittles anyone for asking questions or help. Agrace makes everyone feel valued.” -Homecare Employee.  

HOW YOU’LL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)

The position housekeeper, is responsible for ensuring infection control and prevention throughout the Agrace facilities, by following best practices for cleaning and healthcare standards with a focus on quality, communication, and service excellence. Housekeepers are also expected to complete floor care, room set-ups, and special requests as needed.

Housekeeping

• Clean all areas of the facilities.
• Follow written policies, procedures, and protocols when cleaning.
• Follow manufacturer’s instructions for safe usage and handling of products and equipment.
• Ensure that assigned housekeeping cart, closet, and supplies are kept clean and stocked at all times.
• Order housekeeping supplies.
• Ensure trash, recycling, and confidential materials are collected and correctly disposed of.
• Complete assigned work orders for housekeeping tasks such as floor care and room set-up.

• Report damaged finishes, furniture, and equipment for maintenance follow-up.

Quality & Service Excellence

• Collaborate with IPU Staff to ensure room cleanliness and customer satisfaction
• Ensure customer satisfaction with the overall comfort, appearance, and cleanliness of the facilities

Other Duties

• Participate in internal work groups, meetings and committees relative to position responsibilities.
• Check email and electronic calendar regularly.
• Participate in emergency operations plans, specifically fire and tornado safety. 
• Understand and perform daily security rounds.
• Provide snow removal support.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• High school diploma or GED or equivalent combination of education and work experience
• Minimum of one year experience in healthcare housekeeping setting preferred
• Beginning Microsoft Office Suite skills
• Ability to work effectively and cooperatively with others
• Ability to maintain professional boundaries with patients, families and co-workers
• Experience using industry specific software
• Ability to communicate effectively verbally and in writing
• Ability to be flexible in time and task to meet organizational needs
• Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property.

Don’t meet these qualifications as written? We would still love to talk about roles at Agrace: Talent Community

At Agrace we are strengthened by the diverse experiences, cultures and traditions of our staff, patients, and clients.

Together, we pursue a vision of equity—in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.

We foster a culture of belonging and inclusion that celebrates people’s uniqueness and leads to meaningful, empathetic connections.

Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet all qualifications. At Agrace we are dedicated to building a diverse, equitable, and inclusive workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, We would still love to talk about roles at Agrace Talent Community

Qualifications