What are the responsibilities and job description for the Central Office Receptionist position at Alamance-Burlington School System?
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POSITION TITLE |
Central Office Receptionist |
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SCHOOL/DEPARTMENT |
Central Office |
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SALARY |
Salary Grade 61 |
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FLSA STATUS |
Non-Exempt |
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REPORTS TO |
Chief Student Services Officer |
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SUPERVISES |
None |
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WORK WEEK SCHEDULE |
Monday – Friday |
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WORK HOURS |
40 |
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NUMBER OF MONTHS PER YEAR |
12 |
POSITION PURPOSE:
The job of the Central Office Receptionist provides administrative support to all functions within the Central Office Administration Building.
KNOWLEDGE, SKILLS, AND ABILITIES
- Must be trustworthy and confidential
- Must possess administrative and organizational skills
- Must be friendly and polite
- Must be astute and careful
- Must be able to empathize with others
- Able to work under pressure
- Must be able to make quick decisions
- Must be able to multitask
EDUCATION, TRAINING, AND EXPERIENCE
- High School Diploma or equivalent and two years related work experience OR Associate’s Degree and two years of working experience
- Preferred Bilingualism
CERTIFICATION AND LICENSE REQUIREMENTS
- Valid driver’s license issued by the NC Department of Motor Vehicles
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Handling incoming calls and operating a switchboard
- Deliver excellent customer service
- Notifies personnel of visitor arrival
- Maintains security by following procedures, monitoring logbook, and visitor badges
- Keeps a safe and clean reception area by complying with procedures, rules and regulations
- Accepting deliveries
- Ordering supplies for office machines
- Checking fax machine for incoming faxes and distributing them to appropriate staff members along with sending faxes for staff members
- Greeting visitors and managing the flow of traffic in the office
- Printing and placing normal postage on mail
- Ordering supplies for postage
- Contributes to team effort by accomplishing related results as needed
- Performs other duties as assigned by the Superintendent
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WORKING CONDITIONS |
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PHYSICAL DEMANDS |
Work is considered medium physical work requiring the exertion of up to 20 pounds of force. Significant standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing, and pulling. |
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WORK ENVIRONMENT |
Employees in this position are required to work in indoor and outdoor environments, and come into direct contact with ABSS staff, students and the public |
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ACKNOWLEDGEMENTS |
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The following signatures acknowledge that the supervisor has verified the accuracy of the position description, has discussed position requirements with the employee, and has advised the employee of work performance expectations |
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Reviewed by: Employee's Signature |
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Approval by: Supervisor's Signature |
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The completed and signed position description shall be maintained at the employee’s work location, shall be reviewed with the employee by his or her immediate supervisor, should be revised as required, and shall serve as the basis for all required evaluations. |
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, any time.
