Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) PBX Operator with Alaska Regional Hospital you can be a part of an organization that is devoted to giving back!

Benefits

Alaska Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues.

The available plans and programs include :

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note : Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues?

Join the Alaska Regional Hospital family! We will give you the tools and resources you need to succeed in our organization.

We are looking for an enthusiastic PBX Operator to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

As a PBX Operator at our facility you will have an important role in patient care and you will be joining a skilled, compassionate team that focuses on providing excellent customer service and reliable support to one another.

They believe in and live by our HCA Healthcare ideal of caring like family. In this role :

• You will receive, screen, and transfer incoming hospital telephone calls.
• You will greet and direct patients and visitors.
• You will facilitate the overhead paging system in the hospital and direct communications throughout the facility.
• You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus.
• You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and / or unsafe actions observed.
• You will assist with patient registration as needed and perform minor secretarial duties.
• You will perform emergent and stat medical record requests for after hour doctor offices, emergency rooms, and / or urgent care.

What qualifications you will need :

• Excellent customer services skills.
• Some previous switchboard and receptionist experience preferred.
• Basic computer knowledge and keyboarding skills required.
• Must be able to read, write, and speak English; good verbal and written skills required.
• Must be patient and courteous at all times, even under stressful situations.

HCA Healthcare's Alaska Regional Hospital is known for our expertise, compassion and skills. We are committed to delivering patient-centered care to every patient on every visit for our 250 plus bed facility.

Year after year, Alaska Regional receives 5-star ratings for heart attack treatment, bowel obstruction treatment, and colorectal surgery.

Based in Anchorage, Alaska Regional is located in a thriving community offering plenty of opportunities to capitalize on the Alaskan lifestyle.

Alaska offers some of the most incredible scenic beauty around the world which draws visitors year-round who come for a vacation and end up making Alaska home.

We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country offering our colleagues the opportunity for travel and relocation.

HCA Healthcare and Alaska Regional are inspired by our mission to care for and improve human life to create a positive impact in our community.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times.

In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our PBX Operator opening. Qualified candidates will be contacted for interviews.

Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Last updated : 2024-03-05