International Move Coordinator

Job Details

Posted:
9th December, 2024
Sector:
Moving Services
Location:
Danbury, Connecticut, United States
Job Ref:
17912
Salary:
Up to $60,000

• Coordinate all aspects of international moves from initial inquiry through to delivery, ensuring smooth and efficient transitions for clients.
• Serve as the main point of contact for clients, providing updates and answering any questions throughout the moving process.
• Work with third-party vendors, including shipping companies, customs agents, and local movers, to ensure all logistics are properly managed.
• Oversee the preparation of all necessary documentation, including customs paperwork and inventory lists, ensuring compliance with international regulations.
• Manage multiple moves at one time, maintaining a high level of organization and attention to detail.
• Ensure that all moves are completed within agreed timelines and budgets, providing cost estimates when necessary.
• Troubleshoot any issues that arise during the move, resolving them quickly and effectively to maintain client satisfaction.
• Keep detailed records of each move, ensuring all necessary information is documented and accessible.
• Collaborate with internal teams to ensure smooth coordination and delivery of services.
• Provide excellent customer service by maintaining clear communication and managing expectations throughout the move.

• Previous experience in the moving and relocation industry is essential.
• Proven experience coordinating international moves and managing the logistics of cross-border relocations.
• Strong communication and customer service skills, with the ability to manage client expectations and provide updates.
• Excellent organizational and multitasking abilities, capable of managing several projects simultaneously.
• Knowledge of customs regulations and international shipping processes.
• Ability to work in a fast-paced environment and collaborate with both internal and external teams.