Role. The Client Services Manager develops and executes strategic decisions based on Align Credit Union's corporate goals and core values. Following ITIL processes, the candidate will help drive the improvements to ticket management and be responsible for coordinating the incident response plan. The candidate promotes a positive relationship between members (internal and external) and Align Credit Union and understands that service delivery to me...
Role. . To improve the quality and accuracy of service delivery, member records and Credit Union data by reviewing, monitoring and correcting core output of Credit Union operations. Overall Supervision of area in the supervisor's absence including questions regarding day-to-day activities. Essential Functions & Responsibilities. Produce exception reports identifying defects and defect rates within core functions of Credit Union operations, accord...
Role. Support the underwriting team with clearing conditions and adverse action loans. Serve as a liaison between the processors and underwriters. Work with Residential Lending team to provide unparalleled member service. Essential Functions & Responsibilities. Gather and verify documents in loan files, such as credit reports, loan applications, title policies, appraisals, and financial statements are current and accurate. Review and analyze docu...
Role. The Universal Banker I provides exceptional member service by cultivating, maintaining, and enhancing lasting relationships with existing and prospective members. The Universal Banker I is responsible for processing transactions, as well as member service responsibilities. The Universal Banker I helps members to understand and address their financial needs by utilizing a consultative sales and service approach. Performs functions to provide...
