What are the responsibilities and job description for the Bilingual Medical Administrative Coordinator position at All Medical Allied?

Job Description

This is Bibi Ishak from All Medical Staffing, I have a Medical Customer Service Coordinator position in Miami. If you are interested, please email resume and HS diploma to Bibi.Ishak@allmedical.com -

Description : Coordinator (job description below)

Location of work : Miami, FL 33155
Working days & hours : Mon – Fri 8 : 00am- 4 : 30pm / 10 : 00am – 6 : 30pm / 12 : 30pm-9 : 00pm (possible shifts they would need to be available for)
Length of assignment : 14 weeks or longer
Pay Rate : $20 -25

Experience in patient / family centered services or customer service department in a hospital setting highly preferred

Provides excellent communication of hospital resources, personalized services; presents

information to patients and families. providing emotional support, utilizing active listening,

and apply family-centered care principles in day-to-day operations.

Works collaboratively with the Hospital Foundation to engage and maintain corporate and

community partnerships supporting services to help enhance the well-being of families

throughout hospitalization

Abides by infection control and prevention procedures during the facilitation of

programming and when distributing resources; ensures proper maintenance of common

spaces and engagement areas

Tracks and documents all patient and family participation in events and programming in

support of departmental KPIs and system-wide experience priorities.

Daily 1 hour

Responsible for the coordination of lodging for identified families with extended stays.

including but not limited to reservations, unique family requests, background checks,

payment processing, maintaining accurate records, housekeeping, safety and maintenance

requests.

Maintains organization of ordered inventory and donated materials. Communicates

inventory and findings with Operations Lead.

Supports the coordination and facilitation of marquis events such as Spread Joy, Carlin

Prom, and Michael Fux holiday party.

As Needed varies

Provides back-up coverage and weekend rotation as part of the team

Fluency in both English and Spanish highly preferred

Ensures the highest degree of professionalism, friendliness, helpfulness, and customer service at all times

Ability to react calmly under stressful conditions and redirect families to appropriate resources

Displays a professional image and is a role model in service excellence

Desire to fill the needs of all internal and external customers with positive communication skills

Exceptional verbal and written communication skills

Excellent computer skills with strong Microsoft Office skills including PowerPoint, Access, Excel and Word

Ability to work with numerous and frequent interruptions

Ability to maintain confidentiality of sensitive patient information

Ability to make small group presentations and engage families

Requirements :

1-3 years Previous experience in patient& family centered services or customer service department in a healthcare setting

Company Description

About Us : All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.

Company Description

Salary : $20 - $25

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