What are the responsibilities and job description for the Host position at All You Korean BBQ?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional guest services. This role requires excellent communication skills, attention to detail, and the ability to manage reservations efficiently while maintaining a positive atmosphere.
Duties
- Greet guests as they arrive and provide them with a warm welcome.
- Manage the seating chart and ensure efficient table turnover.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
- Utilize POS systems, including Aloha POS, to manage orders and reservations accurately.
- Assist in maintaining cleanliness and organization of the entrance and waiting areas.
- Communicate effectively with kitchen staff and servers to ensure smooth operations.
- Handle guest inquiries and concerns promptly to enhance guest relations.
- Support restaurant staff during peak hours by helping with guest flow and seating arrangements.
Qualifications
- Previous experience in customer service or guest services is preferred, especially in a restaurant or hotel setting.
- Strong phone etiquette and communication skills are essential for interacting with guests.
- Familiarity with POS systems, particularly Aloha POS, is a plus but not mandatory as training will be provided.
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
- Excellent organizational skills with attention to detail in managing reservations and guest interactions.
- A passion for providing outstanding customer service and enhancing the overall dining experience for guests.
Join our team as a Host/Host where your role is crucial in creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 15 – 22 per week
Benefits:
- Employee discount
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $13