Lead Veterinary Receptionist

Company Description

Moyers Veterinary Hospital is fast paced, well-established multi-doctor small animal practice in Morristown, TN. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, Emergency & Critical Care, General Surgery, Internal/External Medicine, Digital Full Body X-Ray, Ultrasound, Full In-House Laboratory, In-House Pharmacy, Cold Therapy Laser, & more.

Moyers Veterinary Hospital is located in Morristown, Tennessee, which is part of the region known as the Lakeway area. Panther Creek State Park is a 1,435-acre park located on the Cherokee Reservoir just outside of Morristown City limits. The Park has 17 hiking trails covering more than 30 miles of terrain at all levels of difficulty. Hikers can enjoy magnificent views of Cherokee Lake and the Cumberland Mountains. There are also more than 15 miles of mountain biking trails and 7 miles of horseback riding trails. A boat ramp offers access to the lake and is great for fishing and water sports.

Nearby Knoxville, Sevierville, Gatlinburg, and Pigeon Forge offer many activities and events for the entire family. Pigeon Forge is home to Dollywood, one of the top theme parks in the country.

To learn more about us click here. 

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience required
• Prior management experience 
• Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay range between $13 to $18 per hour depending on experience

We offer our staff:

• Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Holiday Pay
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full-time employment status vs part-time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.