PSYCHIATRIC ASSISTANT

Now Hiring: Psychiatric Assistant

Job Type: Full-time

Pay: $19.00 per hour

Schedule: Monday - Friday

Hours: 9am - 5pm OR 8am - 4pm

POSITION STATEMENT:

This position is responsible for submitting and processing all psychiatric evaluations and medication management notes as scheduled and in collaboration with the psychiatrists. The Psychiatric Assistant will assist in processing and following up on billing and insurance claims, tracking, researching, correcting and resubmitting rejected/denied claims. This role assists in providing patient related services in collaboration with clinicians and other providers by preparing charts for appointments, reviewing record requests, processing requests, rooming patients and dictating visitations.

RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS

• Supports the providers by completing all notes by end of business day
• Manages prior authorizations related to insurance denials of medications
• Manages all lab requests per provider orders
• Processes requests for patient information according to policies and procedures, including record copy service and form tracking
• Calls pharmacies when necessary to verify prescriptions of follow-up to appointments
• Assists clients in completing initial paperwork if necessary
• Maintains updated forms in client files including yearly release of information for PCP and other physicians for coordination of care
• Responsible for scheduling clients and maintaining provider schedule
• Takes height, weight, and blood pressure during evaluations and per request of provider
• Maintains information sharing with the therapist to provide continuity of care
• Prepares all charts for upcoming med appointments and reviews record requests
• Assists in maintaining and completing Social Security Record Requests or Medical Record requests
• Takes appropriate messages and forwards to staff in a timely manner related to scheduling or medication requests
• Completes files and returns all documentation distributed by the office management
• Supports managers and employees through a variety of tasks related to organization and communication
• Responsible for confidential and time sensitive material
• Attends all required and scheduled trainings and meetings for Outpatient program
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Responsible for light housekeeping duties

CROSS-TRAINING as requested for cross-coverages during absences:

• Program Services & Special Projects as assigned by Director
• Visitors: provides, performs, supervises and/or assists all people entering: consumers, employees, and guests and announces their arrivals to the appropriate party

• Front Desk support: conducts clerical duties, including filing, answering phone calls, responding to emails and preparing documents; provides customer service by answering all incoming and outgoing phone calls when office Administrator is unavailable

REQUIREMENTS

• Ability to multi-task and prioritize projects
• Computer skills and knowledge of relevant software
• Strong organizational skills
• Attention to detail and accuracy and ability to prioritize
• Knowledge of clerical and administrative procedures and systems such as filing and record keeping

PREFERRED EXPERIENCE QUALIFICATION REQUIREMENTS:

• Two (2) to Five (5) years experience in relevant field
• Excellent communication skills and organizational skills

EDUCATION

• Minimum of High School Diploma
• Preferred: Associates Degree

NETWORK FUNCTIONS: OBSERVES ALL;

• Be an advocate for all of the policies and protocols of the organization
• Functions with the highest esteem in dealing with all employees, clients and consumers of this organization
• Observes all policies on confidentiality of information
• Will be collaborative, communicative, caring and respectful to everyone
• Team Player

PHYSICAL DEMANDS

Individual must be able to meet physical requirements of the job: Sitting at a meeting table or desk – Reaching – Lifting – Bending – Standing – Stooping – Twisting - Climbing steps - Driving a vehicle

ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE

Bloodborne Pathogens, Right – To- Know, HIPAA, Security Acts, Fire & Safety

WORKING CONDITIONS:

Environment(s) is modern, well-lit office facilities in multiple locations. Multiple levels of stairs with access by elevator.

$20.00 FOR BILINGUAL

M-F 9-5 OR 8-4