POSITION DESCRIPTION. The Customer Experience Specialist I responds to member, certified, and customer inquiries by telephone, e-mail, chat or other means to provide non-technical problem resolution. The Customer Experience Specialist I will resolve routine, less complex problems and communicates solutions or requested information to the member, certified or customer. The Customer Experience Specialist I will specialize in one department and will...
We are seeking an experienced and dynamic Online Learning Specialist to work closely with the Senior Instructional Designer to assist in the development, implementation, and evaluation of educational programs. This role supports instructional design efforts, project and subject matter expert management, and technology administration, ensuring the efficient execution of learning programs. The Online Learning Specialist adopts a servant leader appr...
We are seeking an experienced and dynamic Online Learning Specialist to work closely with the Senior Instructional Designer to assist in the development, implementation, and evaluation of educational programs. This role supports instructional design efforts, project and subject matter expert management, and technology administration, ensuring the efficient execution of learning programs. The Online Learning Specialist adopts a servant leader appr...
