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People & Culture Specialist

Andrews Hooper Pavlik PLC
Grand Rapids, MI Full Time
POSTED ON 11/29/2024 CLOSED ON 1/27/2025

What are the responsibilities and job description for the People & Culture Specialist position at Andrews Hooper Pavlik PLC?

Job Description

AHP is seeking a People and Culture Specialist who will play a crucial role in shaping and maintaining a positive workplace environment across the firm while supporting various employee relations and human resources functions. The People and Culture Specialist should be passionate about creating a positive work environment, committed to diversity and inclusion, and able to adapt to the evolving needs of the organization. This role requires a blend of administrative skills, strategic thinking, and a deep understanding of human resources best practices.

Key Responsibilities

  • Employee Experience
    • Serve as the primary point of contact for employee relations matter, providing guidance and support to employees and management regarding workplace policies, procedures, and conflict resolution.
    • Provide guidance to managers in addressing employee performance issues through coaching and performance improvement plans, while fostering positive work relationships to enhance morale, productivity, and retention.
    • Assist employees with personal concerns and assessments; provide recommendations and referrals for counseling, crisis intervention, and treatment.
    • Oversee the administration of educational programs including CPA exam and licensure monitoring and other specialized education.
    • Conduct investigations relating to performance and employee relations matters.
    • Coordinate and assist with the discipline and termination of employees as needed and in accordance with the Firm’s policies and procedures.
    • Communicate with employees regarding employee relations concerns; provide guidance and recommendations for resolution for issues including the use of our Employee Assistance Program (EAP).
  • Culture and Engagement
    • Design, plan, and implement classes, speakers, seminars, personal training, and voluntary fitness assessments to promote healthy lifestyles.
    • Conduct investigations into employee complaints, grievances, and disciplinary issues, ensuring a fair and unbiased process.
    • Coordinate retention and culture initiatives.
    • Conduct exit interviews, summarize findings, and discuss trends and concerns with senior management.
    • Develop and deliver training programs on employee relations best practices and strategies to strengthen work relationships.
  • Data Analysis and Reporting
    • Continuously analyze employee relations data, metrics, and industry trends to identify opportunities for improvement, develop insights, and make recommendations while ensuring compliance with labor laws and implementing best practices.
  • HR Administration
    • Provide HR policy guidance and interpretation.
    • Coordinate firmwide projects, as directed.
    • Communicate with human resources and, to the extent appropriate and necessary, with immediate supervisors to proactively identify employees who may need assistance.
    • Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
    • Collaborate with EAP to implement resources.
    • Consult with legal counsel as appropriate on personnel matters.
Requirements

  • Bachelor’s degree required and a minimum of 5 years human resources experience focused on employee relationships.
  • Considerable knowledge of HR principles practices and procedures related to employee relations
  • Well organized and self-directed individual; team player.
  • Demonstrated capability to interface and maintain effective relationships with all employees.
  • Travel to all AHP office locations, along with other professional and community events as requested.
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