What are the responsibilities and job description for the Veterinary Client Service Representative position at Animal Wellness Center?
Description
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
About Animal Wellness Center
Animal Wellness Center in Crozet, VA, provides a compassionate & empathetic healthcare environment that utilizes the best of traditional veterinary medicine and surgery, as well as integrative veterinary services. Our passionate and hardworking team is committed to providing the best service to canine, feline, avian, and exotic pets. In addition to veterinary medicine, surgery, and dentistry, we provide holistic options for your pet, including acupuncture, herbal and nutritional therapies, chiropractic care, rehabilitation therapy, and therapeutic laser treatment.
We are an environmentally conscientious center equipped with the latest advancements in innovative technologies for veterinary medicine including Digital Radiographs, an In-house laboratory, Pharmacy, Anesthetic Monitoring, and Pain Control for Surgical as well as Dental Procedures, Ultrasound, and Underwater Treadmill for Rehabilitation Therapy.
Equal Opportunity Employer Policy
Animal Wellness Center is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
We are an environmentally conscientious center equipped with the latest advancements in innovative technologies for veterinary medicine including Digital Radiographs, an In-house laboratory, Pharmacy, Anesthetic Monitoring, and Pain Control for Surgical as well as Dental Procedures, Ultrasound, and Underwater Treadmill for Rehabilitation Therapy.
Equal Opportunity Employer Policy
Animal Wellness Center is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.