Call Center Manager/Director. Location: Remote (US-based). Reports to: VP of Customer Success. Job Summary. We are seeking an experienced and dynamic Call Center Manager/Director to oversee the daily operations of our 24/7 remote call center. This leader will manage all aspects of the call center, ensuring agents meet performance standards, optimizing billable capacity, improving answer times, and driving key metrics. The ideal candidate will hav...
THIS IS A REMOTE POSITION. You must reside in the US to apply and have a distraction free environment with stable internet. Sales Manager, Customer Success Dept. is a strategic leader responsible for overseeing the Client Partner team, with a primary focus on driving upsell growth, reducing churn, and ensuring the highest levels of customer satisfaction. You will lead the continued development and implementation of customer success strategies tha...
Job Description. Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service. Responsibilities. Customer Support Excellence. Serve as a liaison for customers, handling inqu...
Job Title. Bilingual Contact Center Agent (Call Center). About Blazeo: 🔥Ignite Your Career in a Fast-Paced, Dynamic Environment. 🔥. Blazeo is an innovative ad conversion platform dedicated to helping local businesses thrive by capturing, qualifying, and converting leads through cutting-edge channels like live chat, voice contact centers, appointment scheduling, and contract signing. As a Bilingual Contact Center Agent, you’ll be at the forefron...
Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service. Responsibilities. Customer Support Excellence: Serve as a liaison for customers, handling inqu...
