What are the responsibilities and job description for the HR Operations Specialist position at ApTask?
About ApTask
ApTask is a leading global provider of workforce solutions and talent acquisition services. Our mission is to shape the future of work by connecting businesses with top-tier professionals and optimizing workforce performance.
Job Overview
The HR Call Center Representative 4 provides centralized human resource services, spanning payroll, benefits, and other transactions. This role assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment.
Key Responsibilities:
- Ensure efficiency of service center operations, technology, and transaction processes.
- Establish standards and procedures for handling employee questions, transactions, and administration of human resource programs.
- Coordinate services with the human resource information systems, human resource program managers, and technology specialists.
Requirements:
- 0-4 years of technical experience.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
