Medical Office Front Desk

Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced setting.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage appointment scheduling using eClinical Works or similar systems.
• Handle patient check-ins and check-outs efficiently.
• Maintain accurate patient records and health information management.
• Assist with medical billing and collections as needed.
• Answer phone calls with excellent phone etiquette, addressing inquiries and directing calls appropriately.
• Perform clerical duties such as filing, data entry, and maintaining office supplies.
• Collaborate with medical staff to ensure seamless patient flow within the hospital or dental office setting.

Experience

• Previous experience in a front desk or receptionist role is preferred, particularly in a hospital or dental office environment.
• Familiarity with eClinicalWorks or similar practice management software is highly desirable.
• Knowledge of medical billing processes and health information management is beneficial.
• Strong clerical skills with attention to detail and accuracy.
• Excellent communication skills, both verbal and written, with a focus on professional phone etiquette.
• Ability to work effectively in a team-oriented environment while managing individual responsibilities.

Join us in providing outstanding service to our patients while contributing to a collaborative team atmosphere!

Job Type: Full-time

Pay: $17.84 - $18.45 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Allergy & Immunology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Commute:

• Chandler, AZ 85224 (Required)

Ability to Relocate:

• Chandler, AZ 85224: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $18