What are the responsibilities and job description for the Hotel Front Desk Attendant position at ARK Hospitality?
Job Description
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check in to check out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Compensation : 13 - $15 hr
Responsibilities :
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Take reservations in person, via email, or over the phone, including group bookings.
- Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
- Operate hotel switchboard, take calls and provide information and transfer calls
- Manage guest check-ins and check-outs appropriately
Qualifications :
About Company
At ARK, our vision is to positively impact and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get onboard with all things ARK!
Salary : $13 - $15