What are the responsibilities and job description for the Sales Operations Specialist II position at Array Technologies, Inc?
Sales Operation Specialist II
Worksite Location: Onsite in Chandler, AZ - 4 days a week hybrid schedule
Job Summary:
As the Sales Operation Specialist II, with your background in customer service, sales, and RFP preparation, you will be able to provide critical support to our sales team and our overall business success. You will be responsible for supporting the Sales team by creating RFP responses and proposals and maintaining the CRM system
Key Job Responsibilities:
- Under periodic supervision, this position is responsible for supporting the Sales team by creating RFP responses, proposal creation, quoting and maintaining the CRM system at an entry level. Tasks are primarily routine in nature and provide efficiency gains to the larger functional organization.
- As a member of a larger team, take direction from outside Sales, Engineering, Logistics and higher-level Associates to complete tasks and achieve objectives.
- Interfaces with team members to solve defined, routine day-to-day issues.
- Work in a team responsible for sales quotations, CRM data integrity, and coordinating Tasks for Engineering. The Sales Operations Specialist II supports Outside Sales and is the liaison between Outside Sales/Customers and internal stakeholders
- Participate in weekly meetings with their Sales counterparts to manage priorities and ensure deadlines are met for customer quotations
- Coordinate with Civil Engineering, Applications Engineering, Project Management, Order Fulfillment, Finance, Logistics, Service, and Procurement teams in-house and in the field to facilitate accurate utility scale project and spare parts quotations
- Review RFPs and create RFP response Tasks for Sales, Engineering, and Logistics
- Prompt response to Sales and customer emails or phone inquiries
- Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
- Maintain CRM system data integrity
- Review Sales proposals to ensure all client information is correct
- Ability to occasionally travel and attend Sales events or exhibits
- Other duties as assigned
Qualifications:
- Bachelor’s degree or equivalent relevant experience
- 3 years working experience with Microsoft Office and Adobe software
- 1 year of experience in sales, sales support, or customer service
- 1 year of experience sales quoting and contractual pricing
- 1 months experience with sales RFP and proposal creation
Preferred qualifications:
- Bachelor’s degree in a business discipline
- Basic familiarity with the solar or renewables industry
- Experience with Salesforce and SAP
- Strong communication, organizational, math and analytical skills
- Proficiency speaking, reading, writing, and understanding English
- Proficiency with a second language
- Self-motivated and detail-oriented with commitment to customer service
- Ability to work across multiple organizations in a fast paced, smaller company environment
- Ability to work as part of a team as well as independently
- High level of integrity and work ethic
At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array’s ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business.
Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
