What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Artisprint?
About Us:
Welcome to Artis Print, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artis Print is your partner in elevating brand identities and sparking connections through the art of design.
Overview
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals looking to start their career in customer service and develop their skills in a supportive environment. The successful candidate will be responsible for providing exceptional service to our clients, ensuring their needs are met, and contributing to a positive customer experience.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
- Assist customers with product information, order processing, and issue resolution.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Handle cash transactions and ensure proper cash handling procedures are followed.
- Collaborate with team members to enhance customer satisfaction and streamline processes.
- Analyze customer feedback and provide insights for service improvement.
- Maintain knowledge of company products and services to effectively assist customers.
Skills
- Strong client services skills with a focus on delivering excellent customer support.
- Proficient in data entry with attention to detail and accuracy.
- Excellent customer service skills, including effective phone etiquette.
- Basic sales skills to assist in promoting products or services when appropriate.
- Computer literacy with the ability to navigate various software applications efficiently.
- Proficient in English, both written and verbal communication skills.
- Ability to analyze situations effectively and provide appropriate solutions.
Join us as we strive to deliver outstanding service while fostering a positive work environment that encourages growth and development!
Job Type: Full-time
Pay: $47,123.00 - $49,802.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Orlando, FL 32803 (Preferred)
Ability to Relocate:
- Orlando, FL 32803: Relocate before starting work (Preferred)
Work Location: In person
Salary : $47,123 - $49,802
