Description. Front Desk Agent. FLSA Status: Non-Exempt. Department: Front Office/Guest Services. Job Summary. Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, ...
Description. Housekeeper. FLSA Status: Non-Exempt. Department: Housekeeping/Laundry. Job Summary. A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedu...
