Managers in Training are responsible for learning to be experts on Gerber Collision & Glass' processes and every positions’ responsibilities in the WOW Process while WOWing every customer and striving to be the best. Key Job Responsibilities. Ensure consistent execution of WOW (Wow Operating Way) plan. Take the CSR Role Based Certification and successfully perform the duties of a CSR for several weeks to ensure knowledge of the CSR role. Take the...
The. Detailer’s. primary responsibility and accountability includes providing an exceptional and successful customer experience through the meticulous detailing of each vehicle to ensure every client receives a positive first impression upon delivery of their vehicle. The detailer pre-washes vehicles prior to moving them into production, and cleans and details all assigned vehicles prior to final delivery to the customer. The position is also re...
The. Estimator’s. primary responsibility and accountability is to provide an exceptional and successful customer experience while. creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and. insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents. needed repairs and parts replacement on the damage appraisal. The Est...
