What are the responsibilities and job description for the Customer Relations Specialist position at Augustine Surgical?
Job Description
Join Our Team as a Customer Relations Specialist!
Are you a passionate and customer-focused individual looking to make a difference? We are on the hunt for a Customer Relations Specialist who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service!
What You’ll Do:
In this role, you will be the voice of our company, responsible for:
This is more than just a job; it’s an opportunity to be part of a dynamic and supportive team where your contributions truly matter. If you are excited about delivering outstanding customer service and have a flair for sales, we would love to hear from you!
Apply now to embark on a rewarding career with us!
Experience Requirements:
We are dedicated to developing innovative products that target surgical safety and improve outcomes. We focus all of our energy in an area that overlaps our Passion, our Expertise, and our ability to Deliver Value.
Our innovative solutions must benefit patients, be necessary for outcomes-driven healthcare, and have strong intellectual property.
Augustine Surgical is developing several innovative products that fit the focus on making surgery safer.
HotDog® Patient Warming is an air-free, water-free, state-of-the-art perioperative warming system. Efficient warming is delivered by a flexible, lightweight conductive polymer fabric inside of HotDog blankets and mattresses. It’s the only system that warms the patient from above and below simultaneously, resulting in a uniquely versatile, less expensive, and more effective warming solution.
We are dedicated to developing innovative products that target surgical safety and improve outcomes. We focus all of our energy in an area that overlaps our Passion, our Expertise, and our ability to Deliver Value. Our innovative solutions must benefit patients, be necessary for outcomes-driven healthcare, and have strong intellectual property. Augustine Surgical is developing several innovative products that fit the focus on making surgery safer. HotDog® Patient Warming is an air-free, water-free, state-of-the-art perioperative warming system. Efficient warming is delivered by a flexible, lightweight conductive polymer fabric inside of HotDog blankets and mattresses. It’s the only system that warms the patient from above and below simultaneously, resulting in a uniquely versatile, less expensive, and more effective warming solution.
Join Our Team as a Customer Relations Specialist!
Are you a passionate and customer-focused individual looking to make a difference? We are on the hunt for a Customer Relations Specialist who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service!
What You’ll Do:
In this role, you will be the voice of our company, responsible for:
- Resolving customer inquiries with professionalism and efficiency.
- Sharing your product knowledge to help customers make informed decisions.
- Staying ahead of the curve by keeping up-to-date with our products, policies, and industry trends.
- Fostering a culture of customer satisfaction both internally and externally.
- Communicating effectively, both verbally and in writing, to ensure clarity and understanding.
- Utilizing CRM and MRP/ERP software to enhance customer interactions.
- A high school diploma or equivalent is required.
- Strong written and oral communication skills.
- A knack for customer support and a genuine desire to help others.
- The ability to adapt to changing priorities in a dynamic environment.
- Proficiency in typing and experience with CRM software.
- Fluency in English is essential.
This is more than just a job; it’s an opportunity to be part of a dynamic and supportive team where your contributions truly matter. If you are excited about delivering outstanding customer service and have a flair for sales, we would love to hear from you!
Apply now to embark on a rewarding career with us!
Experience Requirements:
- Customer Service: 2 years required
- Sales Support: Preferred
- Account Management: Preferred
- Office Administration: Preferred
- 401K Match
- Company Provided Life Insurance
- Company Provided Short and Long Term Disability Benefits
- Unlimited PTO after the trial period
- $50,000.00 - $55,000.00 per year
- Monday - Friday
- 8 hour Days w. 30 min-1hr Lunch Break
- Start Time between 7:45-8:30am / End Time Between 4:15-5:00pm
- 401K Match
- Company Provided Life Insurance
- Company Provided Short and Long Term Disability Benefits
- After Trial Period: Unlimited PTO
- Annual Salary: 50,000.00−50,000.00−55,000.00
- Work Days: Monday - Friday
- Hours: 8-hour days
- Lunch Break: 30 minutes to 1 hour
- Start Time: Between 7:45 AM - 8:30 AM
- End Time: Between 4:15 PM - 5:00 PM
We are dedicated to developing innovative products that target surgical safety and improve outcomes. We focus all of our energy in an area that overlaps our Passion, our Expertise, and our ability to Deliver Value.
Our innovative solutions must benefit patients, be necessary for outcomes-driven healthcare, and have strong intellectual property.
Augustine Surgical is developing several innovative products that fit the focus on making surgery safer.
HotDog® Patient Warming is an air-free, water-free, state-of-the-art perioperative warming system. Efficient warming is delivered by a flexible, lightweight conductive polymer fabric inside of HotDog blankets and mattresses. It’s the only system that warms the patient from above and below simultaneously, resulting in a uniquely versatile, less expensive, and more effective warming solution.
We are dedicated to developing innovative products that target surgical safety and improve outcomes. We focus all of our energy in an area that overlaps our Passion, our Expertise, and our ability to Deliver Value. Our innovative solutions must benefit patients, be necessary for outcomes-driven healthcare, and have strong intellectual property. Augustine Surgical is developing several innovative products that fit the focus on making surgery safer. HotDog® Patient Warming is an air-free, water-free, state-of-the-art perioperative warming system. Efficient warming is delivered by a flexible, lightweight conductive polymer fabric inside of HotDog blankets and mattresses. It’s the only system that warms the patient from above and below simultaneously, resulting in a uniquely versatile, less expensive, and more effective warming solution.
Salary : $50,000 - $55,000