Extend a professional and welcoming greeting to every customer immediately - Verify all customer information including email and cell phone with every customer - Gather all necessary vehicle information correctly and record accurately - Identify cust Service Advisor, Advisor, Vehicle, Automotive
Extend a professional and welcoming greeting to every customer immediately - Verify all customer information including email and cell phone with every customer - Gather all necessary vehicle information correctly and record accurately - Identify cust Service Advisor, Advisor, Vehicle, Automotive
Identify mechanical problems, either visually or with computer diagnostic equipment. Perform tests on specific parts and systems to confirm proper mechanical function. ensure that all critical parts are examined. Perform routine and preventive mainte Automotive, Mechanic, Mechanical
Responsible for KPI in Customer Service including but not limited to : - CS Claims % (IUP) - Monthly CS claims cost gross - Claims CS cost p / car - Customer Service Satisfaction - Answer all calls to Customer Service Number - Open ticket resolution for Service Advisor, Customer Service, Assistant, Advisor, Customer Experience, Retail, Automotive, Claims
