Deputy Director

General Information

Compensation and Hours

Job Description

Deputy Director

Department: Programs Classification: Exempt

Reports to: Executive Director Status: Full-time

Location: Anchorage Revision Date: 2/10/2025

Position Summary: The Deputy Director serves as a key leader of Abused Women's Aid In Crisis and assists the Executive Director with the overall management and daily operations of the organization in a manner that supports the mission, vision, and values. In partnership with the Executive Director, the Deputy Director oversees the Agency's grant administrative process and assists in revenue planning and development through a comprehensive grantmaking strategy. The Deputy Director is expected to work collaboratively with all members of the executive team to ensure the safe, efficient and sustainable operations of the organization while identifying growth opportunities and implementing data-driven programming supported by research and best practices. The Deputy Director has direct oversight of the management team overseeing direct service provision for all programs. The Deputy Director is a key driver in ensuring the Agency's key performance indicators informs the overall strategic direction of the organization, including grantmaking, strategic planning, and program evaluation and design. The Deputy Director assumes full agency authority and responsibility in the absence of the Executive Director.

Minimum Qualifications

• Master's Degree in Public Health, Social Work, Psychology, Public Administration, or similar field. Experience can substitute for post-secondary experience on a year-for-year basis.
• Possession of a current State of Alaska Driving License and maintenance of a clean driving record.
• Ability to clear and maintain stringent federal, state and local background clearances.

Minimum Experience

• Seven years of progressively responsible senior administrative and management experience in a non-profit or public sector social services program. Residential program experience is preferred.
• Proficient use of computers and standard office equipment, excellent written and verbal communication skills, the ability to work under pressure, and the ability to prioritize workload to meet deadlines is required

Essential Functions

Organizational Leadership, Strategic Management and Policy Development

• Work collaboratively with all members of the leadership team and key stakeholders both in and outside of the organization.
• Provide leadership during the annual strategic planning/budget process.
• Provide direction, oversight and management of policies, procedures and protocols to properly execute Agency activities and requirements.
• Make recommendations for appropriate organization structure and design for efficient and effective operations and oversee the operational management accordingly.
• Consistently evaluate their program's success or otherwise and identify and/or execute corrective measures accordingly.
• Provide leadership to all agency teams, facilitate collaboration and resource optimization, and provide support to ensure projects are being managed within the Theory of Change framework and timelines.

Program Strategy, Oversight and Management

• Provide vision for growth and development of all AWAIC programs, in alignment with AWAIC's mission and vision.
• Identify and implement new program models, demonstration/pilot projects, funding sources and partnerships that support the mission.
• Direct and manage all program and service activities including but not limited to emergency shelter services, transitional living and rapid rehousing services.
• Provide weekly supervision of all direct reports for ongoing training, coaching, professional development, to ensure program oversight and program development.
• Implement programming consistent with AWAIC's trauma informed approaches and voluntary service model.
• Oversee current service partnerships and form new partnerships that improve service outcomes by bringing on partners to deliver services outside the core mission or expertise of AWAIC.

Grant Management

• Oversee and manage the full lifecycle of grant reporting, including timely submission of progress and financial reports, ensuring alignment with grantor requirements and deadlines.
• Monitor and track grant expenditures, ensuring that all expenses are in compliance with budgetary restrictions, internal policies, and grant guidelines, and coordinating necessary adjustments as required.
• Ensure compliance with federal, state, and institutional regulations, conducting regular audits, maintaining accurate documentation, and liaising with stakeholders to ensure all grant activities adhere to applicable laws and funding terms.

Funding Development and Management

• Secure diverse funding streams and leverage new partnerships by leading strategic projects and ensuring the necessary framework is in place to demonstrate positive outcomes.
• Help build new strategic partnerships to increase revenue and garner additional support to help sustain the Agency and its strategic initiatives.
• Provide oversight and direction for identifying and securing funding from foundations, state, federal, and local grant(s) sources to support the Agency's initiatives.
• Provide guidance and leadership across the organization to ensure projects are being

managed within the appropriate framework and timelines.

• Oversee, manage and/or participate in the development of funding proposals for departmental and/or organizational projects and initiatives
• Assist with the development and management of the operating budget.
• Manage requisition and approval of all expenses within their areas of responsibility.

Talent Management

• Directly manages assigned staff.
• Directly manage the recruitment, management and retention of committed and quality workforce for their programs.
• Model the organization's values and provide effective motivation, encouragement and accountability for staff.

Advocacy and Communication

• Represent the organization in the community and nationwide in accord with the highest standards of integrity.
• Participate in the organization's advocacy efforts with legislators at the local, state and national levels as assigned.
• Act as an advocate for the Agency's beneficiaries and stakeholders. This might include serving on task forces and committees at either local, state or national levels.
• Participate in community relations activities including networking with state and local programs/agencies to foster collaborative working relationships.

Board Management

• Attend and present at AWAIC Board meetings as assigned.
• Assist in execution of orders and resolutions of the Board.
• Interface with the Board of Directors through various committees and task forces.

Quality Improvement

• Analyze trends and practices of similar organizations at local and national levels and identify and propose strategies for improvement within the organization.
• Working with the executive and management teams, consistently monitor data, feedback, productivity or other key performance indicators to evaluate their programs, the Agency, and operational issues for quality improvement purposes.
• Coordinate/oversee internal databases and systems to review trends or problem areas and report as per regulatory and grant guidelines and expectations.

Safety and Compliance

• Ensure general health and safety policies and procedures of the organization are trained and adhered to.
• Provide programs that ensure a safe workplace including safety orientations, skill training, emergency preparedness, blood borne pathogens and hazardous material disposal procedures, and the use of protective equipment.
• Provide oversight and direction of organization's risk management activities and regulatory compliance.
• Ensure the Agency is in compliance with local, state and federal authorities and regulations for assigned responsibility scopes and ensure timely reporting of such.

Data Management and Quality Assurance

• Oversee data management to ensure the necessary tools are being utilized to demonstrate the effectiveness of the Agency's work and associated outcomes. Assist in maximizing the utility of participant databases to collect, analyze, and report outcome data with the goal of increasing public and private investment.
• Work to ensure that the data infrastructure being built is solving relevant Agency problems and supporting the Agency's grant reporting requirements.

Supervisory Accountabilities:

This position is accountable for all management related responsibilities and oversight for assigned program position(s).

Knowledge, Skills, and Abilities Required:

Business Transformation and Growth

• Demonstrated ability to establish, communicate and encourage a workforce towards a vision, goals and organizational sustainability and growth.
• Knowledge of strategic planning and analyses, budgetary processes, resource allocation and evaluation.
• Astuteness in working, collaborating and influencing external stakeholders or policy makers including government, business and community resources.
• Demonstrated knowledge and intuition of current and future organizational needs, challenges and opportunities and the ability to capitalize and/or mitigate issues accordingly.

Business Management and Execution

• Extensive business and financial acumen.
• Demonstrated understanding of effective governance.
• Sound and logical judgment, critical thinking and reasoning.
• Ability to utilize a mixture of evidence-based analysis, wisdom and judgment to effectively make decisions.
• Effective and innovative problem solving and conflict resolution skills and behaviors.
• Demonstrated ability to work independently, juggle multiple projects, meet deadlines and manage priorities.
• Knowledgeable and proficient in typical office software programs and applications.

Interpersonal

• Consistent demonstration of ethics, integrity, fairness and trustworthiness.
• Excellent oral, written, and public communication skills.
• Effective, supportive and positive interpersonal communication skills and behaviors.
• Effective and adaptive leadership competencies and behaviors.
• Ability to build, sustain or repair relationships with a diverse stakeholder group.
• Ability to demonstrate empathy and compassion consistent with organization's guiding principles and values.
• Demonstrated executive presence, influence and credibility.
• Strong degrees of self-discipline, self-confidence and self-development.

Program Specific

• Extensive knowledge of accounting principles, budget processes, and grant compliance.
• Strong proficiency in accounting/financial, human resources, and related database applications and programs.
• Knowledge in grant funding, reporting and management.
• Demonstrated knowledge and intuition regarding local, state and federal employment legislation, regulations, etc.
• Knowledge of program planning and development, program and organizational development.
• Knowledge of residential program design, crisis intervention and case management systems.
• Extensive knowledge of public health principles and interventions and programs that are effective in helping participants end the cycles of trauma and violence,
• Extensive knowledge in program design addressing the intersectionality of domestic violence with historical trauma, mental health, substance misuse, other victimization types, racism and systems-based oppression.

AWAIC is an Equal Opportunity Employer

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This job posting does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Required Job Qualifications