Customer Support

The customer support representative is responsible for following up on scheduling services, research and resolution of customer service issues and inquiries, responsible for individual achievement.

Qualifications or Skills Required:

· Ability to build rapport with customers

· Strong de-escalation skills

· Deadline and detail-oriented

· Strong listening and communication skills

· Works well in a professional team environment

· Self-motivated, disciplined self-starter

· Must be goal-oriented

· Ability to communicate ideas clearly and concisely in order to convey benefits of product in a professional and persuasive manner