What are the responsibilities and job description for the Call Center Collection Representative – On-Site position at Balanced Healthcare Receivables, LLC?
Full-time Description
Who We Are
AHR is a healthcare accounts receivable and self-pay management firm, serving clients to help them resolve medical billing issues. Based in Nashua, NH, we’ve been in business since 2007 and have earned recognition as one of the “Best Places to Work” in our industry.
What We Do
We help patients understand and manage their medical bills through a call center environment.
Responsibilities
Ready to make a difference in healthcare? Click "Apply now"
Who We Are
AHR is a healthcare accounts receivable and self-pay management firm, serving clients to help them resolve medical billing issues. Based in Nashua, NH, we’ve been in business since 2007 and have earned recognition as one of the “Best Places to Work” in our industry.
What We Do
We help patients understand and manage their medical bills through a call center environment.
Responsibilities
- Contact patients to negotiate payments and payment plans.
- Perform skip tracing and update consumer records.
- Comply with regulations (HIPAA, FDCPA, UDAAP, etc.).
- Meet performance goals (KPIs).
- Proficient in office software (Microsoft Office).
- Ability to complete required training and testing.
- Strong communication skills and results-driven.
- Hourly Pay: $18.50 per hour
- Full Benefits (after 30 days for 30 hours/week):
- 3 Weeks PTO
- Paid Holidays & Birthday Off
- Health, Dental, Vision Plans (Company covers up to 68%)
- Life Insurance, Short-Term/Long-Term Disability
- 401(k) with 100% match up to 4%
- Employee Assistance Program
- Office environment with climate control and occasional movement.
- Position is sedentary; light physical tasks (keyboard typing, occasional bending).
- Lifting requirements: up to 10 lbs.
- Onsite
- Great people and a supportive company culture.
- Career growth opportunities.
- A team-oriented, positive work environment.
Ready to make a difference in healthcare? Click "Apply now"
Salary : $19