What are the responsibilities and job description for the Teller Supervisor position at Bank Of Springfield?
Essential Duties and Responsibilities:
- Scheduling, supervising, training, approving employee timecards, and developing staff.
- Maintaining customer service standards, greeting customers, and facilitating a welcome and customer focused environment.
- Perform teller transactions as needed.
- Conduct surprise audits at least monthly; teller drawers, machines, and vault.
- Supporting the staff by approving/overseeing transactions as needed
- Assisting with balancing issues and verification of cash outages.
- Set staff goals, evaluate individual performance, execution of goals, and provide disciplinary actions when needed.
Qualifications:
- High school diploma (or equivalency) required.
- 3-5 years of bank teller experience. Supervising and training of employees is preferred.
- Candidate must have knowledge of all basic teller functions.
- Strong communication skills and the ability to work in a fast-paced environment.
- Performing typical financial transactions and teller functions are mandatory.
- Requires an advance knowledge of bank products, policies, and procedures.
