What are the responsibilities and job description for the Teller Supervisor position at Illinois Educators Credit Union?
Who We Are...
Our members come from all different walks of life and so do we. We hire great people from a wide variety of backgrounds, experience and education as our diversity makes our company stronger.
Illinois Educators Credit Union stands strong in our core beliefs of making members' money, saving members' money, and saving members' time. See why a Credit Union is better at IECU.
Your Role...
The ideal Teller Supervisor will be professional and dependable leader overseeing the daily operations of the Teller staff providing accurate and efficient member service. This includes directing staff training, scheduling and daily balancing procedures for the department to ensure compliance of policies and procedures. Responsibility for regulatory compliance and reporting as needed.
Responsibilities and duties:
- Overseeing the Teller staff and providing excellent member service at the branch operations level, including training on policies, procedures and regulatory compliance, addressing member issues or complaints, monitor Teller transactions.
- Possess strong customer service and problem resolution skills
- Ability to supervise and lead a team unit
- Ability to learn, apply and comply with various financial regulations
- Proficiency with computer system operations and Microsoft Office
- Ability to communicate tactfully and deal with confidential information
- Identify opportunities in which financial products that would be valuable to members
- Other duties as assigned
The Requirements...
Our desired candidate will possess a demonstrated leadership role, knowledge of operational cash handling procedures, strong math skills, professional demeanor and possess excellent communication skills. A high school diploma or GED is required. Additional education, Associates degree or Leadership related certification preferred.
Must be available to work Monday - Friday 8:00am - 5:00pm and occasional Saturday 9:00am - 1:00pm.
The Benefits...
At IECU we strive to provide unique benefits that reflect our appreciation of our team.
- 401k Retirement & Employer Matching Program
- 100% Employer Paid Insurance for Employees
- Paid Holidays
- Paid Time Off
- Employer Paid Life & Disability Insurance program
- College Tuition Reimbursement Program
- Infant to Work Program
The Team...
If you share a passion for small credit unions that make a big impact, you will find a home at IECU. Though we are small, we are mighty in our world class service, family atmosphere and competitive pay and benefits.
Please attach a resume of your work history and education. If you are prompted from the website you are applying to fill out your work history and experience, no need to do so-you may leave that blank!
Salary : $17 - $21