POSITION TITLE: Customer Service Coordinator. DEPARTMENT: Service. REPORTS TO: Service Manager. MANAGER FLSA STATUS: Non-Exempt. PURPOSE. To work as a liaison between the guest and the dealership, and to ensure 100% customer satisfaction. ESSENTIAL DUTIES. 1. Improve customer service experience, create engaged customers and facilitate organic growth. 2. Take ownership of customers’ issues and follow problems through to resolution. 3. Set a clear ...
WE’RE LOOKING FOR…. A Service Advisor/Writer to join a rapidly growing organization. This individual will be responsible for working with multiple departments to ensure complete customer satisfaction. You will greet customers and consult with them on their vehicle service needs. You will be working closely with other members of the service department team, in addition to our accounting and parts department. Most importantly, you will see your ins...