What are the responsibilities and job description for the Client Services Representative position at Bell Brothers?

We have an immediate need for Client Services Representative in our fast-paced call center.

Duties and Responsibilities :

Receive a high volume of inbound calls
Make outbound calls
Quickly identify client needs and efficiently provide the best solution
Use critical thinking skills to problem solve while using best judgment
Effectively summarize and relay information
Data entry
Work independently

Skills / Qualifications :

Experience in a high-volume call center

Exceptional phone and interpersonal skills

Exceptional verbal and written communication

Ability to manage multiple priorities within a fast-paced environment

Strong time management skills

Type a minimum of 45 wpm

Ability to sit at a desk majority of shift

Proficient in Microsoft Suite

Must be willing to undergo a background check and drug screen

Benefits :

401k with company match

Medical, Dental, Vision

Life Insurance

Paid Vacation

Paid Holidays

Work Conditions :

Use standard office equipment, including computer, phone, copier / scanner, etc

Ability to work at a computer for long periods of time

Project timelines and deadlines may often require more than 40 hours per week

Ability to stand, walk, kneel, stoop, crouch, and climb as well as lift, carry, and / or move up to 25lbs

Ability to work in a noisy work environment

Pay Range

20-$22 USD

About Bell Bros :

At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.

Bell Bros Privacy Policy

Salary : $20 - $22

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