Front Office Assistant/Receptionist

Front Office Assistant

REPORTS TO: Head of School

STATUS: Hourly/Non-Exempt | FT - M-F 9am-6pm

DIRECT REPORTS: No

Hourly Pay: $20-23 per hour

About our School:

Bellevue Children’s Academy offers an unparalleled educational journey for Pre-K through 4th grade students. Our campuses are hubs of innovation and learning, surrounded by the natural beauty and technological advancement that define our region. BCA stands as a beacon of academic rigor and holistic development, providing a nurturing and technologically advanced environment for our young learners.

Position Summary:

As you are the first to greet parents as they enter the building so stellar customer service is paramount. In our fast-paced workday, you will thrive with the ability to multi-task and pivot as school needs change. Daily tasks coupled with helping students visiting the front desk throughout the day, will help your day breeze by.

Some administrative tasks that will fill your day include:

· Communication: Answering phones, responding to inquiries, and taking and relaying messages. Maintain correspondence with parents, mostly through email.

· Record keeping: Maintaining daily attendance reports. Audit and maintain permanent records for student files.

· Document preparation: Drafting documents, typing letters, reports, and memos. Working with Microsoft Office systems to prepare and edit work files.

· Visitor management: Greeting visitors, checking them in, and providing passes. Follow our Safeguarding policies.

· Student management: Checking students in and out and monitoring early dismissal requests.

· School activities: Help coordinate school activities, programs, and events.

· Maintain our school aesthetic: Managing lost and found items, tidy common spaces, spot clean as needed.

Required Skills:

· Proficient in written communication in English

· Multi-tasking

· Customer Service

· Proficient with Office 365 applications

Preferred Skills:

· Time Management

· Organization

· First Aid/CPR training

· Working with young children ages 5-7 yrs.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

E-Verify Participation:

BCA & ISP U.S. participates in E-Verify and will provide the Federal Government with your form I-9 information to confirm that you are authorized to work in the U.S.

BCA & ISP Commitment to Safeguarding Principles

BCA & ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

BCA & ISP Commitment to Diversity, Inclusion and Belonging

BCA & ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 37.5 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Childcare: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Ability to Commute:

• Bellevue, WA 98007 (Required)

Ability to Relocate:

• Bellevue, WA 98007: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $23