Director, Operations

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

Summary:

Oversees management of Production Operations, Manufacturing Engineering (Test, Product and Process). This role is supporting our State-of-art-Facility CNC machining/manufacturing site, including but not limited too aerospace/defense, medical device and semiconductor capital equipment (clean room experience preferred.)

Responsibilities:

• Participates in the development and execution of division business plans based on corporate objectives
• Oversees production engineering and production operations departments to attain maximum efficiency and Quality in the test, manufacturing and production of our product
• Supports the adherence to a production master schedule and respond as appropriate to significant deviations and changes to satisfy customer requirements and to optimize resource utilization
• Develops, recommend and implements manufacturing procedures that result in continuous improvement in competitive positioning, profitability, and customer satisfaction
• Develops, monitors and reports on operating costs within functional areas; Develop and implement action plans related to same
• Ensures that orders are manufactured according to specifications/quality requirements and that manufacturing cost standards are met
• Manages department budget and control expenses effectively
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction
  
  

Other information:

• Excellent written and verbal communication skills, interpersonal skills, multitasking skills and the ability to take on additional responsibilities as required, organization and prioritization skills.
• Demonstrate high attention to detail
• Ability to work with diverse groups
• Demonstrates discretion, confidentiality, independent judgment and professionalism.
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
• Understanding of and ability to use continuous improvement tools.
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software
• Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.
• Enthusiastic and motivational communicator with multi-cultural experience.
• Demonstrates effective customer interface skills.
• Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies.
• Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues.
• Effective negotiation and problem-solving skills.
• Effective analytical, planning and organizational skills.
• Collaborate and influence cross functional peer leaders in order to obtain support for process improvements
• Solid financial understanding, risk analysis ability, relationship building and project management.
• 4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by executive management
• 8 years CNC manufacturing and engineering experience; Contract manufacturing preferred
• 8 years in a leadership role in a multiple or large site (600 employees and associated revenue/customer base)
• Ability to drive solutions to complex planning issues with limited supervision
• Ability to support a 24/7 global business operation as required
• Lead participate in, a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format, or at least
• Available for travel up to 25-40% of the time, as required
  
  

Education: 4 year Engineering or Technical degree preferred

Geographical Location: Arizona : Tempe

Physical Location: Tempe, AZ - Southern Ave

Shift: Shift 1

Work Schedule: M-F 0800-1700

Full Time

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status)or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It’s an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com .