Demo

Desktop Support

Binding-Minds Inc
Harrodsburg, KY Full Time
POSTED ON 12/28/2024 CLOSED ON 1/12/2025

What are the responsibilities and job description for the Desktop Support position at Binding-Minds Inc?

Day to Day Responsibilities:

  • Provide technical assistance and resolution as necessary
  • Set up hardware and install and configure software and drivers
  • Maintain and repair computer systems connected to data acquisition systems and lab
  • instruments.
  • Perform regular upgrades to ensure systems remain updated
  • Troubleshoot system failures or bugs and provide solutions to restore functionality
  • Troubleshoot system local and group policy issues in Microsoft Active Directory
  • Arrange maintenance sessions to discover and mend inefficiencies
  • Keep records of repairs and fixes for future reference
  • Ensure that Internet security software is updated and running properly
  • Manage security options and software in computers and networks to maintain privacy and
  • protection from attacks
  • Test and implement new software programs for the company

Education and Experience:

  • AS degree in Computer Repair, or relevant field preferred
  • 01 to 03 years’ experience as computer technician or similar role

Required Skills (These are skills that candidates MUST possess):

  • Strong understanding of Microsoft operating systems
  • Excellent PC troubleshooting skills
  • Able to read and understand technical manuals
  • Ability to multi-task and prioritize projects effectively
  • Experience with LAN/WAN networks
  • Thorough knowledge of computer systems and IT components
  • Good knowledge of internet security and data privacy principles

Desired Skills (These are skills that would be nice for candidates to possess):

  • Relevant certifications (e.g. CompTIA A ) will be an advantage
  • MS Active Directory management
  • Computer hardware and data acquisition systems interfacing skills.

Job Type: Contract

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Schedule:

  • Day shift

Experience:

  • Desktop support: 1 year (Required)

Work Location: On the road

Salary : $20 - $23

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