What are the responsibilities and job description for the Desktop Support position at Binding-Minds Inc?
Day to Day Responsibilities:
- Provide technical assistance and resolution as necessary
- Set up hardware and install and configure software and drivers
- Maintain and repair computer systems connected to data acquisition systems and lab
- instruments.
- Perform regular upgrades to ensure systems remain updated
- Troubleshoot system failures or bugs and provide solutions to restore functionality
- Troubleshoot system local and group policy issues in Microsoft Active Directory
- Arrange maintenance sessions to discover and mend inefficiencies
- Keep records of repairs and fixes for future reference
- Ensure that Internet security software is updated and running properly
- Manage security options and software in computers and networks to maintain privacy and
- protection from attacks
- Test and implement new software programs for the company
Education and Experience:
- AS degree in Computer Repair, or relevant field preferred
- 01 to 03 years’ experience as computer technician or similar role
Required Skills (These are skills that candidates MUST possess):
- Strong understanding of Microsoft operating systems
- Excellent PC troubleshooting skills
- Able to read and understand technical manuals
- Ability to multi-task and prioritize projects effectively
- Experience with LAN/WAN networks
- Thorough knowledge of computer systems and IT components
- Good knowledge of internet security and data privacy principles
Desired Skills (These are skills that would be nice for candidates to possess):
- Relevant certifications (e.g. CompTIA A ) will be an advantage
- MS Active Directory management
- Computer hardware and data acquisition systems interfacing skills.
Job Type: Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
Experience:
- Desktop support: 1 year (Required)
Work Location: On the road
Salary : $20 - $23
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