What are the responsibilities and job description for the Valet Driver position at Bingham Memorial Hospital?
Bingham Memorial Hospital is looking for an energetic individual with strong interpersonal communication skills to fill the role of valet and customer service specialist. Valets are one of the public faces of our organization. First impressions are often the most important part of a memorable experience for any guest. The valet might be the first and last interaction with guests to our hospital campus. Our goal is to provide the highest quality of service at every touch point at the hospital. The following qualities are important for success in our valet position:
RESPONSIBILITIES
Park and Retrieve Vehicles.
Shuttle Patients to and from entrances of hospital campus.
Greet guests, patients, and employees of the hospital.
Sweep and clean the entrances of the hospital campus
QUALIFICATIONS
Valid driver’s license with clean driving record
Must be 21 years of age or older
Must be physically capable of running or jogging short distances
Interpersonal communication skills
Appearance. Must be neatly dressed, clean cut, and practice good hygiene. Smoking is prohibited on the hospital campus.
Tact and diplomacy. Tact may be seen as the ability to know when to say something and when not to say something. It also means being able to say what needs to be said without giving offence, without making people feel uncomfortable or ignorant. Diplomacy is the skill of applying tact to situations so the outcome is beneficial to the valet and their guest.
Good manners. Manners relate to showing respect for others; demonstrating politeness; being refined and appropriate in all situations.
Politeness. Being polite means applying necessary etiquette and good manners. It is closely aligned with showing respect, making people feel at ease and creating an appropriate and refined atmosphere for the guest and their associates. In practice it means: Asking for permission to undertake tasks, saying “please‟ and “thank you.” Knowing when to withdraw and leave guests alone and when to maintain a presence.
Honesty. This is a basic requirement for all staff.
Dedication. Dedication means being committed to your job and the guests and showing enthusiasm about what needs to be done.
Initiative. Perhaps the greatest personal characteristic a valet can have is the ability to use their initiative to best serve their guest. Some people are born with initiative and some learn it on the job through ongoing contact with guests. Initiative requires you to anticipate what the guest may need and take action to ensure these needs are met.
