What are the responsibilities and job description for the Account Manager (US Markets) position at Bitdeer Technologies Group?
About Bitdeer :
Bitdeer Technologies Group (Nasdaq : BTDR) is a leader in the blockchain and high-performance computing industry. It is one of the world's largest holders of proprietary hash rate and suppliers of hash rate. Bitdeer is committed to providing comprehensive computing solutions for its customers.
The company was founded by Jihan Wu, an early advocate and pioneer in cryptocurrency who cofounded multiple leading companies serving the blockchain economy. Mr. Wu leads the company as Founder, Chairman, and CEO, while Matt Linghui Kong serves as Bitdeer's CBO and provides leadership through deep industry knowledge and technology expertise.
Headquartered in Singapore, Bitdeer has deployed mining data centers in the United States, Norway, and Bhutan. It offers specialized mining infrastructure, high-quality hash rate sharing products, and reliable hosting services to global users. The company also offers advanced cloud capabilities for customers with high demands for artificial intelligence.
Dedication, authenticity, and trustworthiness are foundational to our mission of becoming the world's most reliable provider of full-spectrum blockchain and high-performance computing solutions. We welcome global talent to join us in shaping the future.
Summary of Role
The Account Manager will oversee client relationships, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector. This role involves strategic planning, customer onboarding, and managing key accounts to maximize business opportunities.
What you will be responsible for :
- Client Relationship Management : Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters.
- Sales & Business Development : Identify opportunities for new business within existing accounts and onboarding of new clients.
- Project Coordination : Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met.
- Reporting & Analysis : Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
- Market Insight : Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
- Problem Resolution : Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates.
How you will stand out :
What you will experience working with us :
Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and / or expression, sexual orientation, marital and / or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.
