Receptionist

Job Summary

The receptionist position will be responsible for greeting visitors who come into the front office and ensuring access protocols to the building are being followed along with answering incoming calls. This position will also assist the B&M FM in other administrative duties, including WO management. Maintain a clean and neat appearance of the Lobby, and coordinate work requests to the facilities team to address.

Essential Duties And Responsibilities

• Greets and registers all visitors entering the building.
• Ensures employee access/badge protocols are being followed.
• Ensures calls and walk -ins are handled and directed to appropriate staff.
• Maintains the scheduled visitor/vendor/service provider calendar and distributes to appropriate personnel
• Assists and coordinates pick-up and distribution of mail deliveries (UPS, FedEx, etc.).
• Assists in maintaining conference scheduling calendar and approval of requests
• Maintains the employee parking permit registrar
• Maintain the professional appearance of the Lobby
• Assists B&M in WO management administration as assigned by FM
• Any other duties assigned by management.
  
  

Qualifications

• Positive, energetic and possess a professional personal presentation.
• Ability to build and maintain internal and external relationships and works to meet and exceed expectations.
• Two to three years of proven experience providing excellent customer service in receptionist role.
• Bi-lingual French/English; written and spoken for interface with client personnel
• MS Office Suite (including but not limited to Excel and Word) and Outlook.
• Excellent written and verbal communication skills.
• Demonstrated customer services skills.
• Strong organizational and multitasking skills.
• HS Diploma OR GED
  
  

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.