SUMMARY. The Office Coordinator is responsible for the efficient operations of the front office and overall day-to-day site operations. This position requires attention to detail, focus on customer service and the ability to work well with a motivate teams. This position supervises and coordinates all activities of assigned front desk and leads team to reach productivity goals, ensure accurate data collection, oversee collection of insurance and ...
The Dental Hygienist is responsible for providing outstanding patient care and performs dental measures designed to preserve teeth and prevent the spread of oral disease. The Dental Hygienist displays responsible behaviors, communicates effectively to others and functions as a member of dental team. The Dental Hygienist must demonstrate competency in all skills related to the performance of patient care. EDUCATION, EXPERIENCE, & SKILLS. Graduatio...
SUMMARY. The Customer Service and Engagement Lead is responsible for engagement and customer service initiatives that enhance the health center's performance. This position will be fully responsible for the customer service program including employee training, response to and reduction of complaints and meeting key customer service metrics. Engagement responsibilities include increasing NHP membership users, increasing patient portal users (inter...
Working as part of the care team, the Patient Service Representative is responsible for providing outstanding customer service and will be the liaison between the organization and the community including current and potential patients, community partners, and vendors. It is the responsibility of this position to accept ownership for effectively addressing patient issues, complaints, and inquiries while ensuring customer satisfaction is at the cor...
The Integrated Behavioral Health (IBH) Clinician provides direct clinical service to patients in an integrated team based model of care. Clinical service may include consultation/assessment (urgent basis or pre-scheduled), support and linkage services, psychoeducation, brief interventions, and counseling to enhance patient physical and psychological well-being. The IBH Clinician provides clinical supervision to behavioral health interns. particip...
SUMMARY. The Registered Nurse works as part of the care team and is responsible for providing outstanding patient care in the primary care/medical home model environment to provide care collaboration with clinicians, clinical support staff, behavioral health providers, community health workers, and external case managers in the design and provision of care as part of the approach to population health management through a cohesive, multidisciplina...
