Key Responsibilities. 1. Client Support: Provide timely and efficient technical support to clients via various communication channels, including phone, email, and remote desktop support. 2. Issue Resolution: Diagnose and troubleshoot technical issues related to communication systems, RMM tools, phone systems, security infrastructure, cameras, and network components. Resolve problems by following established procedures and utilizing available reso...
Key Responsibilities. 1. Client Support: Provide timely and efficient technical support to clients via various communication channels, including phone, email, and remote desktop support. 2. Issue Resolution: Diagnose and troubleshoot technical issues related to communication systems, RMM tools, phone systems, security infrastructure, cameras, and network components. Resolve problems by following established procedures and utilizing available reso...
Field Engineer. . As a Field Engineer for our MSP that provides a comprehensive suite of technology services, including communications, remote monitoring and management (RMM), phone systems, cameras, network infrastructure, and security solutions, your role is critical in ensuring the delivery of high-quality technical support and services to our clients. You will work directly with clients on-site and remotely to install, maintain, troubleshoot,...
