ACCOUNT MANAGER

Position Title: Account Manager

Team: Integration

Manager: Senior Account Executive

Schedule: Hybrid (3 days in office)

Office Locations: Wixom, MI, Grand Rapids, MI, or Indianapolis, IN

Who We Are:

Bluewater Technologies is a top provider of cutting-edge audiovisual, retail, and event technology solutions. We excel in creating engaging and immersive experiences for clients across diverse industries. Our team is top notch and dedicated to delivering exceptional service and tailored solutions that meet the unique needs of every project. Join us and become part of an awesome company that values creativity, technical expertise, and customer satisfaction. We strive to make people smile!

Position Summary:

The Account Manager assists our Senior Account Executive(s) in all sales and marketing efforts necessary to secure new and repeat business. This position requires a fast learner who can be actively involved in all facets of the sales process. Working closely with the Account Executive and our clients, the Account Manager will deliver new business quotes and RFPs, while also managing internal and external administrative needs. This position provides an excellent opportunity to learn and effectively support a successful sales team.

Responsibilities:

• Assist the Senior Account Executive in achieving the sales and profit goals established by Senior Management by routinely assisting in sales and marketing efforts.
• Provide a high level of customer service that ensures client satisfaction.
• Follow all Sales and Operations Department processes and procedures.
• Effectively work and communicate with internal departments.
• Work closely to support the Senior Account Executive in setting prices, developing promotions, offering discounts, and tailoring products and services to unique markets, in order to increase sales.
• Protect company assets by ensuring the accurate and secure operation of company equipment, invoices, and work orders, and the responsible and prudent handling of credit sales.
• Constantly strive to increase product knowledge by reading trade publications and vendor supplied materials, attending sales training provided by vendor representatives, etc.
• Fulfill other duties and projects that may be assigned from time to time by the Sales Leadership.

Skills/Qualifications:

• High school diploma or equivalent. A college degree in business or another applicable field is preferred.
• Experience with customer service and Account Executive support.
• Basic understanding of AV sales and service.
• At least 2 years of sales experience in assisting multiple Account Executives with an approximate volume of $1,500,000 in gross sales.
• Outstanding client service.
• Ability to professionally respond to common inquiries from clients and members of the business community.
• Ability to navigate and efficiently use Microsoft Office, including Word, PowerPoint, Excel, and Outlook. Knowledge of the entire Microsoft Office product is a plus.
• Ability to communicate effectively in English, both verbally and in writing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.