Director of Community Engagement

Position Summary: This role represents the organization as a community ambassador, fostering relationships, enhancing brand awareness with community partners and referral sources. It is accountable for the performance of assigned practices, participation in strategic planning, and implementation of initiatives aligned with organizational goals. The position also identifies underserved populations, develops initiatives to improve access, collaborates with teams to address service gaps, and monitors outreach efforts for continuous improvement.

This position serves both DeKalb and Noble counties.

Duties/Responsibilities

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.

• Represent the organization as a community ambassador by attending events, building trust, and fostering connections with diverse audiences.
• Identify underserved populations and develop targeted initiatives to improve access and engagement with services.
• Act as the face of the organization in the community, promoting its mission, values, and services to stakeholders and the public.
• Collaborate with internal teams and external partners to address gaps in services and create programs that meet the needs of marginalized populations.
• Monitor and assess the impact of outreach efforts and initiatives, providing recommendations for continuous improvement.
• Other duties as assigned.
  
  

Required Skills/Abilities

• Demonstrates commitment to and practices in line with Bowen Health’s core values of respect, integrity, mission and stewardship.
• Outstanding interpersonal relationship building skills.
• Demonstrated ability to lead and develop staff.
• Excellent written and spoken communication skills.
• Planning, organizing and execution of action plans along with managing time pressures and deadlines.
• Must have problem solving capabilities, ability to function under pressure and ability to adapt to a changing environment.
  
  

Required Qualifications

• Education: Bachelor’s degree required; Master’s degree in Business or a related field preferred.
• Experience: One (1) year of community engagement experience preferred.
• Certificate or Professional License: None required.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory results from criminal and driving record background checks.
  
  

General Employee Duties And Expectations

• Demonstrate professionalism and deliver exceptional patient experience and customer service.
• Maintain professional boundaries with patients, colleagues, and others, ensuring respectful and appropriate interactions.
• Complete all administrative and clinical tasks by the assigned deadline, ensuring high-quality work.
• Attend all mandatory meetings and training sessions.
• Stay current on and adhere to company policies.
  
  

Physical Requirements

• Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.
  
  

Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees.

Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.