Part Time Parts Counter (Hancock MD)

Napa Auto Parts Locally Owned and Operated
(Bowman, Murray, Fulk Group)
Hancock NAPA
53 East Main St. Hancock MD

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the face of the retail store and the go to person as soon as our customers enter our retail stores for all their automotive needs. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point ,and We welcome you!

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores

Welcome retail customers into our retail stores and engage to provide a positive consumer experience

• Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• You are willing to learn all things automotive if you don't have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!

What you will need:

• Valid Drivers License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don't

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

Whats in it for you:

• Awesome people and brand
• Competitive Pay
• Stable company, with a family feel
• A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
• Great training, and ongoing development with support from multiple leaders/your team

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.

Job Type: Part-Time