BT Maintenance Technician

Description

NOTE: Some descriptions may have more specific duties and/or goals and objectives attached to this form. Such attachments normally reflect unique aspects of specific locations, shifts, departments, etc.

1. Install, test, inspect, adjust, repair and maintain all heating and air conditioning equipment, pool equipment, safety equipment, cleaning equipment, plumbing, electrical equipment, and other equipment and fixtures as directed in accordance with set maintenance schedules.
2. Perform routine maintenance and repair on the facility, grounds, and equipment in a safe and serviceable manner including taking preventive measures; perform routine maintenance and repair including plumbing, plastering, electrical, carpentry, mechanical, etc. as directed.
3. Maintain and service the pool and pool equipment; keep pool in a clean, usable condition at all times.
4. Conduct fire drills as directed in accordance with fire safety guidelines.
5. Receive and follow maintenance schedule/instructions from supervisor in accordance with established maintenance policies and procedures; perform unscheduled maintenance tasks as directed.
6. Complete assigned work orders promptly and accurately.
7. Timely and appropriately respond to resident requests for assistance, maintenance, inspections, adjustments, etc. in accordance with established guidelines and procedures, including, but not limited to: installing appliances, moving furniture, resetting clocks, unclog toilets and drains, repair walkers, check and repair cable TV, and installing hardware and other fixtures.
8. Coordinate work with contractors to ensure efficient and timely completion as needed.
9. Adjust and clean windows and screens as directed.
10. Replace burned out light bulbs including all exit lights, overhead lights, fluorescent lights, room call lights, etc.
11. Service heating and cooling units/systems as specified by the manufacturer and in compliance with established policies and procedures.
12. Perform weekly environmental reviews and other inspections as necessary to maintain facility in good repair, ensuring a safe, clean and orderly environment.
13. Maintain the exterior of the facility in good repair, including, but not limited to, patching asphalt, painting curbs, painting stripes in the parking lots, raking leaves, cleaning out gutters, installing and fixing window screens, etc.
14. Report all incidents/accidents, no matter how minor, to the supervisor or other appropriate personnel immediately.
15. Report all unsafe/hazardous conditions, defective equipment, etc. to the supervisor or other appropriate personnel immediately.
16. Ensure that work/assignment areas and resident homes are clean and equipment, tools, supplies, etc. are properly stored before leaving such areas. Keep work areas free of hazardous conditions (i.e., grease/oil spills, excess supplies, equipment, etc.) and ensure that all safety rules/regulations are followed at all times.
17. Protect resident furnishings, carpet, and wall coverings from damage.
18. Wear protective clothing/devices as directed.
19. Replenish supplies in work areas as necessary.
20. Ensure that the facility and its equipment are properly maintained for resident comfort and convenience.
21. Assist with lifting heavy equipment, supplies, etc. as directed.
22. Immediately turn in all found items to your supervisor.
23. Accurately prepare and proofread memos, letters, spreadsheets and other documents and correspondence as required. Complete accurate and timely documentation. Review and accurately process mail, faxes, emails, and other correspondence in a timely manner.
24. Answer phones, take messages, and respond to requests timely.
25. Maintain compliance with all BPHI policies, procedures and requirements. Maintain compliance with all federal and state laws. Maintain compliance with all agency regulatory guidelines and requirements.
26. Attend and participate in trainings and staff meetings as required.
27. Work successfully as a part of a team and responsible for developing then maintaining strong working relationships with co-workers.
28. Perform general office tasks as required.

1. Perform special assignments, projects, and other duties as required.

Numbers 1-20 are considered Primary Duties for this job.

* Indicates essential functions of the job.

Qualifications

1. Requires proficient ability to read, write, and follow oral and written instructions. High School Diploma (or G.E.D.) required; some vocational school courses such as general mechanical, safety requirements, and making minor repairs preferred. Minimum 1 year prior related experience preferred.
2. Requires working knowledge in the use and repair of general maintenance supplies.
3. Requires proficient working knowledge of maintenance tools, including but not limited to the following tools: assorted hand tools, cordless drill, electric drill, small torch, grinder, radio for communication, air compressor, floor drill, skill saw, SawsAll, heat gun, glue gun, pressure washer, solder gun, sewer machine, and chop saw.
4. Requires proficient ability to speak, read and write English; ability to read, write and understand business documents which are written in English.
5. Requires ability to effectively and professionally communicate verbally with residents, families, visitors and co-workers. Requires ability to make self clearly understood by others.
6. Requires ability to understand and follow basic written and oral step-by-step instructions.
7. Requires ability to move maintenance equipment as needed, using up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force continuously to move objects and/or people.
8. Work deals mostly with objects, equipment and/or machines where the seeing job is at or within arm’s reach. Depth perception and field of vision (peripheral) are of some importance.
9. Requires ability to turn, stoop, kneel, crouch, reach, push, pull, handle, stand, and walk over 75% of shift.
10. Requires ability to safely utilize maintenance equipment and recognize differences in sound generated by equipment or machinery which may indicate operation problems or safety concerns.
11. Requires ability to work under close supervision performing routine, standardized tasks.
12. Requires ability to perform tasks with due consideration for residents in vicinity and ability to cooperate and work with other employees.
13. Requires ability to work with frequent interruptions; ability to work under pressure and remain flexible as priorities change.
14. Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide-range of information; ability to maintain a routine. Requires excellent organizational skills.
15. Requires ability to establish and maintain effective professional working relationships with co-workers, employees, and outside representatives.
16. Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings.
17. Requires ability to speak clearly and make self understood effectively in face to face interactions; articulate with accuracy to speak on the phone.
18. Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise.
19. Requires excellent communication and presentation skills. Requires ability to effectively interact with all levels of internal and external constituents.
20. Requires ability to work under minimal supervision; ability to exercise independent professional judgment.
21. Requires ability to maintain confidentiality.
22. Requires proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required, including Microsoft Word, Excel, and Publisher. Requires advanced skills in Excel and database applications for report generation.
23. Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under BPHI’s insurance policy. Must be at least age 21 to drive on behalf of the Company.
24. Requires job holder to work nights and weekends as requested.
25. Requires the ability to grasp, push, pull, carry and otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups or muscles and foot and/or eye-hand coordination.
26. Requires ability to walk, stand and sit, sometimes for prolonged periods of time.
27. Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.

1. Self management. Demonstrate self-control and an ability to manage time and priorities. Make sound decisions even under pressure.
2. Communication. Clearly express ideas, either verbally or in writing, to include but not limited to grammar, organization, and structure.
3. Willingness to Learn. Assimilate and apply new job-related information promptly.
4. Ethics & Integrity. Consistently earn the trust, respect, and confidence of coworkers and customers through consistent honesty, forthrightness and professionalism in all interactions. Includes meeting commitments and promises.

1. Team Player. Work effectively with others in the organization and outside the formal lines of authority (i.e., peers, other units, senior management, and the like) to accomplish organizational goals and to identify and resolve problems. Includes considering the impact of your decisions on others.
2. Critical Thinking. The ability to actively and skillfully conceptualize, apply, analyze, synthesize, and/or evaluate information as a guide to belief and action.
3. Bias for Action. The propensity to act or decide without customary analysis or sufficient information to achieve critical goals or objectives. Includes responsible risk-taking.
4. Self-Starter. Demonstrate initiative to take action to achieve goals beyond what is necessarily called for. Includes the ability to work in a less structured environment.
5. Customer Service Orientation. Make efforts to listen to and understand the customer (both internal and external), anticipate customer needs and give high priority to customer satisfaction.
6. Self-Confidence. Demonstrate initiative, confidence in oneself, resiliency and a willingness to take responsibility for personal actions. Have the courage to voice views that are unpopular
7. Thoroughness. The ability to balance an attention to detail with the cost and benefit of doing so.
8. Adaptability. Maintain effectiveness in varying environments, tasks and responsibilities, or with various types of people. Stay agile in the face of change.