Director of IT

Brown Plus, a premier accounting and business advisory firm, is seeking a dynamic and experienced Director of IT to lead and manage all technology-related functions throughout our Firm supporting both on-site and remote team members based out of our Camp Hill, PA office! 

As the Director of IT, you will be responsible for overseeing and managing the technical infrastructure, support and operations for our growing firm, which includes physical data center locations in Camp Hill, PA and Lancaster, PA. Your primary objective will be to ensure the effective and efficient functioning of all technical systems and processes, and to drive continuous improvement initiatives to enhance operational effectiveness. You will lead a team of technical professionals and collaborate with cross-functional departments to align technical operations with overall business objectives and internal structures. The Director of IT plays a critical role in ensuring the reliability and efficiency of an organization's technical infrastructure. By overseeing operations, leading teams, and implementing best practices, you will contribute to the success of the organization, its technological capabilities and customer loyalty/satisfaction.

Responsibilities include but are not limited to:

1. Technical Infrastructure Management:

• Develop and implement strategies for the design, deployment, and maintenance of technical infrastructure, including networks, servers, storage systems, and cloud platforms.
• Ensure high availability, scalability, and security of technical systems to meet business requirements.
• Stay up to date with emerging technologies and trends and evaluate their potential for improving operational efficiency.

2. Operations Management:

• Establish and enforce standard operating procedures (SOPs) to streamline technical operations and ensure consistent performance.
• Monitor system performance, troubleshoot issues, and lead resolution efforts to minimize downtime and disruptions.
• Implement disaster recovery plans and procedures to safeguard critical data and systems.
• Collaborate with cross-functional teams to define operational metrics, track performance, and implement improvements as needed.

3. Team Leadership:

• Recruit, train, mentor, and motivate a team of technical professionals, providing guidance and support in their career development.
• Foster a collaborative and innovative work environment, promoting knowledge sharing and cross-functional collaboration.
• Conduct performance evaluations, provide feedback, and address performance issues in a timely manner.

4. Vendor and Budget Management:

• Evaluate and select vendors and service providers and manage vendor relationships to ensure effective delivery of technical services.
• Develop and manage the technical operations budget, tracking expenditures, and identifying cost optimization opportunities.

5. Compliance and Security:

• Ensure compliance with relevant regulations, industry standards, and best practices in data privacy, security, and disaster recovery.
• Implement and maintain robust security measures to protect the organization's technical infrastructure and sensitive information.