Guest Service Representative - Showroom

Join Our Team as a Guest Service Receptionist!

Are you ready to drive your career forward? Builders Source Inc., an employee-owned high end appliance distributor in Albuquerque, is in search of a dedicated individual like you to become a vital part of our exceptional team. This is not just a job; it's an opportunity to be the face of our company and provide outstanding customer service while you drive success!

Why Choose BSI?

At BSI, we believe in fostering a vibrant and rewarding work environment. As a Guest Service Receptionist min our showroom, you'll experience:

• Competitive Compensation
• Generous Benefits Package: 401(k) with employer match, Employee Stock Ownership Program (ESOP), Dental Insurance, Health Insurance, Vision Insurance Paid Time Off
• Referral Program
• Opportunities for Growth and Advancement

What you will do:

Builders Source Appliance Gallery is a fast-growing company in the Albuquerque, NM area, ad as the Guest Service Receptionist in our state of the art showroom you will manage all first impression interactions with customers, connect them with a skilled Sales Associate, and complete other duties as assigned. Receptionist duties include taking payments as necessary in person or by phone, answering multiple phone lines, managing messages, customer tracking, and maintaining a safe work environment.

Essential Functions:

• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees.
• Responsible for opening and closing showroom – unlocking and locking access doors, turning on and off all lights to appliances and showroom, turning on/off music and tvs
• Takes customer complaints or issues and pass them on to the appropriate parties
• Creates and distributes company memos through fax, letters, or telephone calls
• Reporting of phone calls and walk in traffic for our guests
• Records Login in sheets and data for the delivery team
• Keeping track of needed office and cleaning supplies
• Provides support for teams when necessary
• Keeps the mail meter current to state guidelines
• Handles all incoming and outgoing mail
• Responsible for ordering breakroom and office supplies reported by management as needed

What we are looking for:

• Time management skills to be able to prioritize activities, especially when there is a high volume of tasks.
• Attention to detail to ensure that all company memos are free of any errors
• Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone
• Communication skills to be able to communicate with internal team members or clients and understand their needs
• Strong organizational skills to keep multiple calendars organized
• Administrative skills to be able to use basic computer programs including Microsoft Office
• Flexibility to be able to move between activities and duties quickly if priorities change

Our work environment includes:

• On-the-job training
• Growth opportunities
• Company perks
• Flexible working hours
• Safe work environment
• Relaxed atmosphere
• Casual work attire

Ready to Apply?

Send in your application today and become a key player in our mission to deliver quality products and exceptional service to our customers. Drive with us towards a brighter future!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BMD, Inc and Companies are equal opportunity employers that are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Rotating weekends

Application Question(s):

• Please provide your direct email address and your current phone number.

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Albuquerque, NM 87107 (Required)

Ability to Relocate:

• Albuquerque, NM 87107: Relocate before starting work (Required)

Work Location: In person

Salary : $20