ENOW Sales Coordinator

Creating Awesome Experiences…it’s why we get out of bed in the morning.

Kick-Ass Catering…it’s what we do, and what we’ve been doing for more than 50 years.

And if we’ve learned one thing during that time,

it’s that catering is so much more than providing incredibly tasty food.

To be the BEST, we need the BEST, and that means we need teammates who are:

Passionate

Poised

Positive

and who Put People First

We don’t care who you are or what your area of expertise is. If you have passion and

love working with an incredible team, you’ve come to the right place.

This is Butler’s Pantry.

And we are looking for someone who lives to serve and knows that

teamwork is the foundation of success to be our Entertaining Now Sales Coordinator.

This person might also identify as:

Confident Communicator
Task Tackler

Detail Devotee

Team Player

This is an entry level position, responsible for supporting the sale and maintenance of Entertaining Now client catering accounts. The Sales Coordinator will also take a supportive role in engaging clients in ongoing relationships with the Company. This includes fostering key relationships and contacts to support the achievement of increased company value. The scope of this position includes supporting the integrity of Butler’s Pantry services, in both sales, operations, culinary and administrative experiences.

Your COMMITMENT to us:

GET THE JOB DONE (The necessary stuff)

Sales Responsibilities:

• Process incoming event inquiries in a timely fashion, capturing all order
• Prepare and submit client proposals and cost summaries for review; follow-up with client for confirmation of order details and necessary changes.
• Through knowledge of sales process, properly maintain accounts to maximize revenue and profitability and exceed client expectations.
• Follow trends and developments in the industry, such as new menus, consumer tastes and sales strategies; document and report when appropriate.
• Attend and participate (virtually or in person) in weekly staff meetings as well as monthly team meetings and trainings.
• Follow and implement Brand Strategic Sales Plan.
• Collaborate with Marketing Team on Promotions, website content, social media and other Entertaining Now related projects.

Operations Responsibilities:

• Coordinate with sales team, culinary, operations, accounting and purchasing departments in the sales process.
• Support Entertaining Now sales from inquiry through execution and follow up.
• Create, distribute BEO’s and supporting documents to necessary departments.

Administrative Responsibilities:

• Ensure client proposals and cost summaries are accurately prepared, submitted for review, and followed for confirmation.
• Periodically update shared drive with Entertaining Now related documents.
• Follow up and follow through on emails and other work-related correspondence.
• In a detail oriented and organized fashion, assist team with paperwork and other administrative tasks related to sales.
• Become fluent in Caterease software.

LEAD BY ACTION & BY EXAMPLE (The stuff that makes an impact)

• Model appropriate behavior and encourage team members to follow suit.
• Display a professional appearance and demeanor at all times
• Act as an ambassador of the Company by sharing the Company’s core values, vision and direction with others.
• Remain apprised of, and follow, company policies and procedures.
• Support a department climate that attracts, retains and motivates top quality sales employees.

Additional Qualifications and Requirements:

Completion of Degree or Certificate program from an accredited institution or relevant equivalent experience preferred. This position requires the following competencies for success:

• Ability to interact with people with ease, using highly developed interpersonal skills
• Professional appearance and conduct
• Mature judgment and ability to handle a fast pace, stress and change, in a professional manner
• Well disciplined, able to work under the pressure of many priorities and deadlines
• Cost and quality conscientiousness
• Computer proficiency, including Microsoft Outlook, Word and Excel
• Knowledge of catering software programs including Caterease is preferred
• Strong work ethic
• Mathematical skills - ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages and ability to apply concepts of basic algebra
• Ability to maintain positive working relationships with all departments to ensure catered events are secured and advanced efficiently and with high quality
• Skill to exercise tact and diplomacy, demonstrate professional conduct in highly sensitive situations, maintain confidentiality, and provide effective feedback in complex situations

Our PROMISE to you:
Traditional Benefits:

• Competitive Compensation
• Health & Dental Coverage
• Voluntary Vision, Short-Term Disability, Life Insurance Plans
• Employer-Paid Long-Term Disability and Life Insurance Plans
• Employer-Paid Employee Assistance Plan (EAP)
• Immediate access to paid-time off (including new parental leave) that accrues based on tenure
• Voluntary Flexible Spending Account & 401K with Employer Match

Non-Traditional Benefits:

• Flexible Hours (business driven)
• Ability to work remotely, occasionally & when appropriate
• Team Bonus Structure
• Daily Team Lunch

Cultural Benefits:

• A dedication to MIBE – Finding ways to Make It Better Everyday
• An effort to create true Work/Life Integration for all Team members
• Leadership expectations in every position
• Regular Employee Appreciation events (Happy Hours, Coffee Trucks, Spirit Days, Donut Parties, Holiday luncheons…)
• A focus on creating opportunities for all – team members, community partners & vendors included.