CallMiner Jobs

CallMiner

IT Outsourcing & Consulting | WALTHAM, MA | 55 followers

CallMiner Overview

WEBSITE callminer.com

HEADQUARTERS WALTHAM, MA

SIZE 50 - 100

FOUNDED 2002

CEO TERRY LEAHY

REVENUE $10M - $50M

INDUSTRY IT Outsourcing & Consulting

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About CallMiner

CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industrys most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever... before. CallMiner is trusted by the worlds leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more. See http://www.youtube.com/watch?v=JP9IUDRnbsA for an overview of what CallMiner can do for you. More
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Project Manager II at CallMiner

Waltham, MA | Full Time

$87k-114k (estimate)

3 Weeks Ago

CallMiner is looking for a. Project Manager II. to join our Project Management Office (PMO). This is a hands-on project management role to support medium to large scale project implementations to ensure successful value delivery. The person in this position will work closely with customers and internal departments to ensure successful deployments of solutions on time and within scope. The Project Manager orchestrates the entire project lifecycle,...

Customer Success Operations Analyst (CS Ops Analyst) at CallMiner

Waltham, MA | Full Time

$76k-98k (estimate)

1 Month Ago

Job Description. Job Description. CallMiner is seeking a. CS Operations Analyst. to join our Customer Operations within the Customer Success Team. Those fulfilling this role are responsible for reviewing Solution Design documents and Scoping Summaries as well as drafting and reviewing Quotations and Legal Contracts. The primary focus of the Operations Analyst is to accelerate the presale phase for which requests are converted to requirements as a...

Customer Success Operations Analyst (CS Ops Analyst) at CallMiner

Waltham, MA | Full Time

$76k-98k (estimate)

1 Month Ago

BPO Customer Success Manager at CallMiner

Waltham, MA | Full Time

$96k-129k (estimate)

2 Months Ago

CallMiner is searching for a skilled Customer Success Manager to join our success team. Customer Success Managers are driven by the pursuit of business value for their customers. They are responsible for ensuring speed to value and expertly coaching their customers through the Conversation Intelligence maturity curve. They're accountable to balance & prioritize the tactical & strategic customer needs to ensure healthy GRR & Net$Ret forecasts & re...

Solutions Consultant at CallMiner

Waltham, MA | Full Time

$97k-125k (estimate)

3 Months Ago

Job Summary. As an integral part of the CallMiner Sales Team, a Solutions Consultant is accountable for technical and analytical pre-sales activities to facilitate and drive a successful sales process. Responsibilities include engaging prospects on the technical aspects of the CallMiner solution, presenting effective demonstrations of the CallMiner solution, matching prospects' business requirements to solution functionality, conducting proof-of-...

Product Manager at CallMiner

Waltham, MA | Full Time

$98k-121k (estimate)

4 Months Ago

CallMiner is looking for a. Product Manager. with interactive web application or SaaS product management experience to help us to continue to evolve our market leading customer interaction analytics solutions. Customer interaction analytics or the analysis of both written and verbal conversations between businesses and their customers, is one of the hottest offerings in customer experience management technology. CallMiner has been a pioneer and l...

Project Manager I at CallMiner

Waltham, MA | Full Time

$73k-92k (estimate)

6 Months Ago

CallMiner is looking for a. Project Manager I. to join our Project Management Office (PMO). This is a hands-on project management role to support small and medium scale project implementations to ensure successful value delivery. The person in this position will work closely with customers and internal departments to ensure successful deployments of solutions on time and within scope. The Project Manager orchestrates the entire project lifecycle,...

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