What are the responsibilities and job description for the Manager, Engineering Processes position at Canadian National Railway?
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Manager, Engineering Processes is responsible for leading internal and external projects as assigned, with an emphasis on establishing and enhancing key processes in the Engineering value map, including handling communications, relationships, costs, and project management. The role is required to start key initiatives and collaborate with stakeholders within several CN departments. The incumbent assists in developing and executing Engineering’s functional strategy that improves the performance of the team including a strong focus on oversight, delivery, and communication for smooth integration and maximum success.
Main Responsibilities
Engineering Strategy Execution
- Support the implementation and execution of the corporate strategy through alignment of programs and initiatives across all Engineering sub-functions
- Link organizational and functional dependencies highlighting cost and benefits over time
- Facilitate planning and prioritization of functional goals and priorities, ensuring a direct connection to long-term business goals
- Ensure that the strategic portfolio is well documented and clearly communicated to key stakeholders in order to ensure alignment and understanding of the value drivers
- Handle governance forums for regular process updates, issue escalation, and information dissemination to facilitate project prioritization and decision making
- Ensure the progress and delivery of key initiatives
- Collaborate with the leadership team to oversee and finalize materials for executive committee
- Support change management activities into project and implementation plans
- Identify activities required to handle risk and resistance that may be associated with change
- Support and deliver on the communication plans to keep stakeholders informed, engaged, and supportive of project and program initiatives
- Support in driving Engineering’s Engagement Plan
- Oversee budgeting, headcount, and communication alignment to support strategic goals and organizational evolution
Administration
- Oversee Engineering townhall and collaboration workshops to ensure integrated planning and stakeholder involvement
- Draft, review, and execute communications on behalf of Vice President, Engineering
- Ensure project management practices and principles are followed when launching and running an initiative from start to end
- Ensure change management practices and principles are applied when launching and running business implementation
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress while running simultaneous projects. The role requires travel within North America.
Requirements
Experience
Management
- Minimum 5 years of pervious management experience
o Experience interacting with executives, strategy development, change management, and handling multiple stakeholders
Education/Certification/Designation
- Bachelor’s Degree in Business Administration or Operations Management
- Master’s Degree in Business Administration *
- Change Management (PROSCI) certification*
- Project Management (PMP) certification*
- Any designation for these above would be considered as an asset
Competencies
- Demonstrates agility and drives change
- Knows the business and stays current on industry needs
- Collaborates with others and shares information
- Sets direction and inspire others
- Communicates with impact
- Leads by example for the safety and security of all
Technical Skills/Knowledge
- Strong computer skills and knowledge of Systems, Applications, and Products (SAP), Business Warehouse (BW), Microsoft Office including Microsoft project, and CN internal Systems
- Knowledge of railroad operations and back-office process
- Strong understanding of technology trends, change management and project management strategies
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
CN is an Equal Employment Opportunity Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
