What are the responsibilities and job description for the Admission Director position at Carriage Inn of Steubenville?
We offer a comprehensive Benefit package to Full Time Employees:
- PTO
- 401-k with Company match
- Health Insurances
- Company Paid Life Insurance
- Tuition Reimbursement
- Employee Assistant Program
- Same day pay through PayActiv
- Uniform Allowance
Job Summary
The Admissions Director reports to the facility Administrator, however this role will be mostly self-directed within the duties of the position.
Manage the facility’s inquiry and admission process and provide customers with facility-related information via facility tours, personal visits/assessments, conversations, and follow-up. Coordinate and implement effective facility sales and marketing programs.
Position Duties
- Manage the resident admissions process for our skilled nursing/long term care facility. Welcome new residents; establish rapport with family members, responsible parties.
- Coordinate admissions with the Director of Nursing and other department heads to ensure readiness and preparations in place for each resident’s arrival
- Conduct tours of the facility for referral sources, potential residents and/or families
- Update bed availability, track facility census and discharges to ensure optimum occupancy/case mix for the facility.
- Respond to admission inquiries timely and with a professional approach
- Communicate with referral sources, maintaining positive relationships with community organizations such as local senior centers,
- Meet with residents/families to review and complete admission documentation.
- Maintain a working knowledge of federal and state regulations and reimbursement (Managed Care, Medicare and Medicaid). Knowledge of managed care referral network a plus
- Conduct outreach and special programs for connecting to Assisted Living facilities and other referral sources
- Check financial eligibility of all referrals for payor source. Ideal candidate will have some familiarity with system tools such as AllScripts Care Management,(Curaspan), My Ability, etc.
- Adhere to all Federal, State, local, and management admissions rules and regulations
Minimum Requirements:
- At least 2 years of admissions experience in Skilled Nursing Facility /Long Term Experience
- Must be knowledgeable of skilled nursing and long-term care
- Excellent interpersonal and written/oral communication skills
- Strong organizational skills
- Demonstrable teamwork skills
At Capital Health Care Network, our company culture is built on the following seven essential skills of teamwork:
- Active Listening: Team members listen to each other’s ideas.They are observed validating ideas through active listening and “piggy-backing” (or building) off each other’s ideas.
- Communication: Team members communicate.They are observed interacting, discussing, and posing questions in an effort to fortify understanding and dispel miscommunication.
- Persuading: Team members use persuasion. They are observed exchanging, defending, and rethinking ideas with the greater good in mind.
- Respecting: Team members respect the opinions of others.They are observed encouraging and supporting others’ ideas and efforts.
- Helping: Team members help.They are observed offering assistance to each other.
- Sharing: Team members share.They are observed sharing ideas, information and influence.
- Participating: Team members participate.They are observed participating in social media, campaigns, and projects.
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